it helpdesk

Team Leader – Technical Support Who We Are For over three decades, Juhayna Food Industries has been a pioneer in Egypt’s dairy and juice sector, producing, processing, and packaging milk, yoghurt, cooking products, juices, and concentrates. Since 1983, we have built trusted household brands, expanding our presence across Egypt and the Middle East...

RequirementsLocation: Suez, Egypt (Suez residents are a must) Job Requirements:Bachelor's degree in Information Technology, Computer Science, or a related field.Minimum 2 years of hands-on experience in IT Helpdesk Support.Technical Skills:Good knowledge of Windows and Windows Server, with basic knowledge of macOS or Linux.Basic understanding of networking...

We’re hiring at Prospex. We are looking for 2 Level 1 Helpdesk Support Technicians to support one of our IT clients. Work type: On-site initially Schedule: 4 days a week Hours: 9AM to 5PM Australia (12AM to 8AM Egypt) You will: • Solve Microsoft 365, Windows and network issues • Handle password resets, MFA and account access • Keep clear ticket notes...

We are seeking a proactive and detail-oriented Technical Support Specialist to join our support and operations team. In this role, you will be the primary technical contact for our clients and internal users, diagnosing software issues, resolving technical tickets, and ensuring maximum platform availability and customer satisfaction. Key Responsibilities 1....

Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports key government and commercial clients across inbound, outbound, back office, infrastructure management, recruitment process outsourcing, helpdesk, and social...

Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages through inbound, outbound, back office, infrastructure management, recruitment process outsourcing, helpdesk...

Job Purpose Provide onsite and remote IT support for all computers, peripherals, data applications and networking problems at company locations. Job Responsibilities Prioritize and track issues to resolution, update the internal knowledgebase and communicate learning with relevant business units. Provide first line response for users requiring assistance...

Role Objectives: The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and...

We are looking for a German-speaking IT Service Desk Analyst to provide technical support to German-speaking users, troubleshoot IT issues, and ensure timely resolution of incidents and service requests. Key Responsibilities • Provide first-level IT support via phone, email, and ticketing systems. • Troubleshoot Windows, software, hardware, and...

About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but...

Senior IT Specialist Job Purpose We are looking for an experienced Senior IT Specialist to provide reliable day-to-day IT support and ensure the smooth operation of the organization’s IT infrastructure, end-user devices, systems, and IT assets. The ideal candidate should have strong hands-on experience with Active Directory, ACCM, remote technical support,...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

Sr. Associate - F&A - APReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Sr. Associate - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Who We Are We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a...

Company DescriptionAbout Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

About ExeQut ExeQut is an IT consulting, cybersecurity, and digital transformation firm headquartered in Lanham, MD, with delivery operations across the US and the MENA region. Since 2014, we have delivered 165+ projects across federal and public sector, healthcare, financial services, and enterprise clients. Our practice areas include AI and Machine...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...