help desk

Company DescriptionCode 81 is established in 2023, CODE81 operates autonomously from within the Technology Cluster of Ghobash Group as a highly agile services driven organization, committed to enabling future thinkers.      Job DescriptionAdvising systematic know-how of procedures, operations, and work instructionsChecking systems and equipment for...

Job Responsibilities: Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware, software, and network issues.Document and track all support interactions in the...

ResponsibilitiesProvide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware.Routine maintenance of the HW and SW according to agreed plans.Perform minor software and minor hardware repairs.Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.Maintain...

Role DescriptionThe IT Help Desk Technician is responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of the organization’s IT systems. This role serves as the first point of contact for IT-related issues and ensures timely resolution of problems to minimize downtime and...

Ten degrees is hiring an IT help-desk with the following skills: Windows & Linux troubleshootingGood knowledge of networks. Good knowledge of Hardware. 1+ years of experience

Provide first-level technical support to users and resolve incidents and service requests within the agreed timelines. Identify issues requiring escalation, assign them to the appropriate teams, and follow up through resolution. Maintain accurate and up-to-date records of reported issues, actions taken, and resolutions. Explain technical information and...

Follow and implement the company's data security rules to protect sensitive information. Track assets, maintain accurate documentation, and ensure proper inventory management.Manage and troubleshoot end-user equipment, such as computer printers and scanners.Solve hardware and software faults on end-user devices.Perform timely workstation hardware and...

End-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and systems.Diagnosing...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components.Answering user questions directly related to Windows 10, Office, and other supported applications. Use SCCM to push and install...

Company DescriptionAbout Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve...

We’re looking for a Senior Help Desk Technician to take the lead in resolving advanced technical issues and supporting our IT operations. You’ll be working across hardware, software, systems, and networks to ensure seamless and secure day-to-day functionality.What you'll do: Serve as the primary escalation point for level 2 and level 3 support...

Job Title: IT Service Desk Specialist Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide a wide range of services to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional service and support to our...

, Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional service and creating positive interactions between...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed...

Internal   Job Purpose:To support building a strong Employee Experience strategy through developing and implementing Employee Engagement initiatives, as well as designing and implementing Employee Recognition Programs, in addition to managing the HR Help Desk to resolve CIB employees’ HR inquiries in line with the approved policies. Job Description:HR...

Company Description Outsourcing Skill, founded in 2017, is a leading provider of outsourcing solutions specializing in call center services, business consultation, marketing, and technology. The company serves clients across Egypt, the GCC, North America, and Europe, helping businesses grow efficiently through tailored, results-driven services. With multiple...

Job Objective One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Technical Support Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite visit or problems that cannot be resolved in the Service Desk...

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...