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‎⁨حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير الموظفين،...

Customer Success Manager, Middle East and Africa (Arabic and English) About Knowmax Knowmax is an AI knowledge management platform built for enterprise contact centers. We help customer service teams across enterprises give agents and customers the right guidance at the moment it is needed, through decision trees, visual guides, AI search and an agent...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise,...

DescriptionKEY RESPONSIBILITIESConfigure CCaaS platform components, including routing, queues, IVR/flows, users and channels, according to agreed designs.Provide Tier 1–2 support for live DACH accounts, including scheduled on-call duties, and implement customer change requests.Troubleshoot voice, digital-channel and configuration issues, and manage vendor...

Job Summary VXI Global Solutions is seeking a detail-oriented and analytical German Scheduler to join our Workforce Management (WFM) team. The successful candidate will be responsible for creating, maintaining, and optimizing workforce schedules to ensure adequate staffing coverage, meet operational requirements, and support service-level objectives across...

Job Title: Genesys Engineer Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions and services to help businesses enhance their customer interactions and improve their overall customer experience. Our team of experts is dedicated to delivering exceptional results and...

We're looking for an experienced *Genesys Cloud CX Specialist* (5–7 years) with strong *vendor or system integrator background* to join our delivery team. This is a hands-on technical role focused on designing, configuring, and deploying real-world CX solutions across multiple business units. You'll lead the architecture, build IVR and routing...

IntroductionThe Continental Schhol of Cairo, Egypt,  is seeking an enthusiastic, qualified and experienced Early Years Foundation Stage (EYFS) Teacher to join our international school in Cairo for the academic year 2026/2027. This is an excellent opportunity for a passionate early-years educator who enjoys creating a warm, stimulating and well-structured...

  At Foundever, we are revolutionizing customer experience (CX) with cutting-edge digital solutions.  As we grow, we are building a pioneering Digital Services organization, and we’re looking for exceptional talent to join our Professional Services – CcaaS team.  This is your chance to be part of a dynamic, forward-thinking team working on...

About the role IST Networks' Professional Services team builds the conversational AI experiences that sit on top of enterprise CX platforms. As a Conversational AI Engineer, you will own end-to-end delivery of voicebots and chatbots across platforms including Kore.ai, Genesys Cloud, Sprinklr, and Cognigy — engaging directly with clients to...

DescriptionAbout Octopus by RTGOctopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our...

About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where...

About us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel,...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryWe are seeking to recruit AWS Cloud Engineer to join our team inCairo. PwC is looking for passionate AWS Cognitive Customer Experience Engineers to join our Cloud practice. You will help drive innovation, build differentiated...

Publication date : Sep 24, 2026, 12:00AM Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global...

Please find the below information and now currently it's an open budget for below skills: Therefore, request you to share the high-quality profiles which should strongly match the JD. Please share 1st set of profiles on below skills by today/tomorrow and then keep on adding more profiles till further update. Working location - Cairo Smart Village ...

Key Responsibilities: • Install, configure, test, and provide technical support for UC/CX applications and telephony systems during project implementation and ongoing operations. • Handle L1/L2 troubleshooting, including log collection and analysis, patching, updates, and issue resolution. • Perform system health checks, monitoring, and preventive...

Job Overview: Delivering professional, accurate, and timely customer support via inbound and outbound calls. The role serves as the first point of contact for customers seeking assistance with products, services, application status, or issue resolution and ensures high levels of customer satisfaction through efficient call handling, proper documentation, and...