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Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local...

- Manage daily inbound customer service operations and ensure achievement of agreed service levels and KPIs. - Lead, mentor and develop agents and Team Leaders. - Monitor customer satisfaction, complaint resolution, agent productivity and service quality. - Plan staffing, manpower schedules and rotational shifts to maintain adequate...

Company Description SEKEM Group, founded in 1977, is a leading producer, processor, and marketer of organic and biodynamic groceries, dried foods, textiles, and natural pharmaceuticals in Egypt, the wider Arab region, and international markets. The Group operates as a holding company with multiple firms and a strong NGO arm, including the Society for...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

We are seeking an experienced Business Operations Manager to join our dynamic team . In this role, you will be responsible for overseeing the operational aspects of our projects, ensuring that they align with strategic objectives and are executed efficiently. You will collaborate with various departments to streamline processes and improve productivity,...

 Job Description: Job Summary The Fleet Coordinator is responsible for monitoring and coordinating the daily operation and utilization of company vehicles. The role ensures proper vehicle usage, accurate tracking of fuel and mileage, timely identification of maintenance requirements, and compliance with company policies and...

CRM and Application Support Manager Purpose of the Job The CRM and application support Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the CRM and application support functions. The incumbent will be responsible for leading and managing the CRM and application support...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility...

A leading Medical Education & Training Organization is looking for an experienced, hands-on Medical Operations Manager to lead the operational execution of medical courses, workshops, and practical training programs. Requirements Key Responsibilities: • Manage medical courses and training programs from planning to full execution. • Coordinate with...

Role Objectives:This role drives operational excellence by developing robust policies and controls, effectively managing a team, mitigating financial and regulatory risks (including fraud and chargebacks), and maintaining high-productivity relationships with key external stakeholders like banks and card networks. The ultimate goal is to scale the Fintech...

DescriptionThe incumbent is responsible for managing the end-to-end processing of all outward and inward processing including PO, DD, UAEDDS, Standing instruction and utility payments for UAE .Lead, mentor and manage the remittance operations team to achieve operational excellence.Develop and implement strategies to optimize payment processes and...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results. Are you willing to dive deep to develop those...

An Operations Manager in Aviation is responsible for overseeing the daily operations of an airport, airline, or aviation-related company. The role involves ensuring that all operations run smoothly, efficiently, and in compliance with regulatory standards.Key responsibilities: Manage day-to-day airport or airline operations to ensure smooth and timely...

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Responsibilities1. In charge of recruiting live streaming hosts and agencies.2. Be responsible for the performance of agencies/hosts .3. Creating, improving and maintaining content according to local trends.4....

The Operational Risk Manager will be responsible for identifying, assessing, and managing operational risks within the MSME lending framework. This role requires a strategic mindset to align risk management practices with business objectives while ensuring compliance with regulatory requirements.Key ResponsibilitiesRisk Identification and...

About 3Sixty3Sixty is a US based company offering a range of products and services to dental professionals. As our volumes grow, we are strengthening operational leadership with a senior operations manager role. Role SummaryWe are hiring a Dental Lab Operations Manager to run the daily performance of our digital dental lab operations, and to own case...

Job objective : The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

Position: Operations Manager Company Overview: RayaCX is a leading BPO (Business Process Outsourcing) company based in Cairo, Egypt. We provide a wide range of customer experience and support services to clients across various industries, including technology, telecommunications, and e-commerce. Our mission is to deliver exceptional customer...

  About the Job   Are you looking for an exciting new challenge? IntouchCX is looking for you!   As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.    We’re hiring a Senior...