first touch services

🇪🇬 Up to EUR 16,000 per year, on a full-time contractor contract🌎 Fully remote, open to candidates in Egypt🎬 Work with globally recognisable brands in US TV and entertainment✨ A product design role with AI agents, working prototypes and real client problems at the centre of the work💻 A high-end, fast computer and the latest software and AI...

Job Description SummaryResponsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for their part of the organization/specific product area. Develop an effective sales team through training and coaching or management of key commercial programs.Job DescriptionMajor accountabilities:  Accountable for...

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions. We rely on advanced technology to deliver...

Job Description: We are seeking a highly motivated and customer-oriented individual to join our team as a Banking Customer Support for our "First Line" department at RayaCX in Cairo, Egypt. As a member of our team, you will be responsible for providing exceptional customer service to our banking clients, ensuring their satisfaction and building strong...

About bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.  We rely on advanced technology...

About the Role We are looking for an Applied AI Engineer to design, build, and deploy intelligent AI solutions that solve real business challenges. In this role, you'll work with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), GraphRAG, AI agents, and knowledge graphs to create scalable, production-ready AI applications. This is an...

About the RoleWe are looking for an Applied AI Engineer to design, build, and deploy intelligent AI solutions that solve real business challenges. In this role, you'll work with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), GraphRAG, AI agents, and knowledge graphs to create scalable, production-ready AI applications.This is an...

Job Title: IT Service Desk Specialist Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide a wide range of services to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional service and support to our...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Operations Manager__  Your role and responsibilities In this role, you will have the opportunity to...

DescriptionEnvision Employment Solutions is currently looking for a Service Operations Specialist for one of our partners, a leading Digital Bank!THE ROLEYou're the first voice an employee hears when something isn't working, whether it comes in through chat, a ticket, email, or a call, day or night. Most of the time, you're the one who solves it, right...

As a Call Center Representative at HSBC, you will be the first point of contact for customers, handling inbound and outbound interactions, resolving inquiries, and delivering a seamless customer experience in line with HSBC policies and regulations. Requirements: • Bachelor’s degree is a must • C1 Level English proficiency (mandatory) – strong...

At InsuranceMarket.ae, we put our customers at the heart of everything we do. We’re seeking exceptional individuals who can be the voice of our brand — confident, empathetic, and reliable professionals who take pride in delivering world-class service experiences. This is more than a contact center role — it’s an opportunity to represent a trusted UAE...

Perform preventive and corrective maintenance for workshop tools and equipment.Diagnose and troubleshoot mechanical, electrical, and pneumatic equipment faults.Conduct regular inspections to ensure the proper operation and safety of tools and equipment.Follow preventive maintenance schedules and minimize equipment downtime.Coordinate with the maintenance...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Your role and responsibilities In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with Proserve standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Position: Mall Service Desk Representative Company Overview: Our portfolio includes Twin Towers Mall in prime locations at Sheikh Zayed. We are committed to providing exceptional customer service and creating a welcoming and enjoyable shopping environment for our customers. Job Overview: We are seeking a highly motivated and customer-oriented individual...

, Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional service and creating positive interactions between...

Multi-Level Group (MLG) is a leading Fintech group in the MENA region that specializes in providing Self-Service Platforms, Software Development & Integration, System & Process Automation, Digital Transformation Programs, and Banking & Financial Solutions. Additionally, MLG has successfully initiated multiple projects across various industries in Egypt. Our...