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Job Title: Technical Support EngineerExperience: 1 - 3 yearsLocation: New Cairo, EgyptRoles & Responsibilities:- Deliver voice, email, and chat-based technical support.- Conduct online demos and customer training.- Requirement gathering and analysis.- Perform in-depth systematic troubleshooting!- Respond to RFI requests and timely follow up with contacts.-...

Position: Technical Support Engineer Organization: Blu Ev Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

DescriptionAs one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat...

DescriptionWe are looking for a technically skilled candidate with excellent interpersonal skills for the technical support engineer position. Technical support engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Dsquares specializes in offering loyalty programs that...

Job SummaryWe are looking for a Network Technical Support Engineer with 1–3 years of experience to support and maintain the organization’s network infrastructure. The role involves troubleshooting network and WiFi issues, supporting users, and ensuring stable and secure connectivity across all systems.Key ResponsibilitiesProvide first-level technical...

Job Title: Backend Technical Support EngineerWork Condition: remoteKey Responsibilities:1) Support merchants and partners with technical inquiries & issues.2) Manage technical solution guides and resolve recurring issues.3) Test merchant websites and plugins to ensure optimal performance.4) Work on side projects to improve onboarding and...

Principal Responsibilities:Provide first-line technical support to customers via emails and remote sessions, diagnosing and resolving complex software, hardware, and system issues.Troubleshoot and analyze technical problems, replicating customer environments and utilizing diagnostic tools to identify root causes.Manage and prioritize a queue of support cases...

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.We believe in empowering our...

Job Title: Automotive Technical Support and Training Engineer Key Responsibilities: - Provide technical support to customers via phone, email, and in-person visits - Troubleshoot and resolve technical issues related to our products - Conduct product demonstrations and trainings for customers - Develop and maintain training materials and manuals - Train...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryAt PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a...

Job description - Ensure processing of warranty complaints. - Ensure reports and documentation are prepared. - Ensure that customer warranty requirements are available and understood. - Ensure series claims are handled. - Determine the warranty claims that are valid for others and the invalid ones. - Direct the workshop to complete the required procedures...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryWe are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryWe are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud...

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...

Job Purpose: Administrate and maintain the company's internal networks and all technical issues related to all users' computers. Duties & Responsibilities: System & Security: Set a backup plan for all users' data and all systems data regularly. Search for the most updated releases to maintain up-to-date software & data file...

Description Provide technical support to customers through phone, email, remote sessions, and online meetings. Contact clients after the sales process to activate software licenses and ensure successful deployment. Guide customers through software installation, configuration, and best practices to prevent common issues. Troubleshoot technical problems and...