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**What you’ll achieve**: Our Senior Customer Support Engineer will provide remote technical customer support for Outseer Fraud Manager and Outseer 3D-Secure products. Outseer products are comprehensive risk-based authentication and fraud detection platforms that take a risk-based approach to enable strong, multifactor authentication using device forensics,...

Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on...

Abwaab | Customer Support Specialist - EgyptLocation - Cairo, EgyptAbout Us:Do you want to join a startup that is changing the way students learn across our region? Are you excited to witness the thrill of building a hyper-growth tech company? As we work towards this mission, Abwaab is looking for an experienced & passionate, impact-driven, and motivated...

DescriptionCEQUENS is a global, AI powered customer engagement solutions provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

DescriptionAs a Customer Support Specialist, you are responsible for driving world class customer experience, answering our customers calls, Chats or email as assigned in a timely manner with outstanding emotionally intelligent support in the GCC markets. You are a brand champion, with incredible problem-solving skills and are not afraid of difficult...

Company Description Are you a people person with excellent communication skills and a passion for helping customers? We’re looking for a Customer Service Specialist to join our team and deliver an outstanding customer experience.Job DescriptionRespond to customer inquiries via phone, email, and chat.Provide accurate information about products, services,...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

DescriptionCEQUENS is a global, AI powered customer engagement solutions provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

Description Provide technical support to customers through phone, email, remote sessions, and online meetings. Contact clients after the sales process to activate software licenses and ensure successful deployment. Guide customers through software installation, configuration, and best practices to prevent common issues. Troubleshoot technical problems and...

Job Title: Spanish Customer Support Age: Maximum 30 Years of experience: 01 year in customer service or call center (Fresh graduates are welcome). Educational qualification: Bachelors Degree. Salary: Up to 30,000 LE Working hours: 9 hours per day. Day off: 2 days per week Period of agreement: yearly Job description: Location: Cairo, Egypt...

Job Title: Danish Customer Support Age: Maximum 30 Years of experience: 01 year in customer service or call center (Fresh graduates are welcome). Educational qualification: Bachelors Degree. Salary: Up to 45,000 LE Working hours: 9 hours per day. Day off: 2 days per week Period of agreement: yearly Job description: Location: Cairo, Egypt...

To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer...

SummaryWe are looking to hire a Customer Support Specialist to join us in our mission to educate the world. The successful candidate will be responsible for providing essential support to customers throughout their online journey. This role involves providing guidance, assistance, and resources to help customers succeed, addressing their needs, and...

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions. By combining top-tier talent, advanced AI technologies, and deep industry expertise, NEXperience delivers high-quality services in customer support, digital sales, and back-office...

Senior IT Support Engineer manages enterprise infrastructure, resolves technical incidents, supports users, maintains systems, ensures security, improves performance, documents processes, and collaborates with teams delivering reliable IT services daily operations. **Key Responsibilities**: - Provide advanced technical support for enterprise systems...

Senior Support Engineer provides advanced technical support, resolves complex issues, monitors systems, improves service reliability, collaborates with development teams, and ensures high availability, performance, and customer satisfaction. **Key Responsibilities**: - Troubleshoot complex technical issues across production environments - Monitor system...

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.ResponsibilitiesRespond...

We are seeking a proactive and customer-focused Customer Support Specialist to provide exceptional support to customers and ensure a positive experience at every interaction. The ideal candidate is a strong communicator who can understand customer needs, resolve issues efficiently, and provide accurate and timely solutions across different communication...

Remote Customer Support Specialist is needed Minimum of two years’ experience in a dental clinic or dental lab.Proven experience working with the US marketThis position is ideal for someone who takes pride in delivering exceptional customer support and thrives in a team-based environment.Key ResponsibilitiesHandle incoming customer inquiries via phone,...

Ce que vous ferezinyad is seeking a Customer Support Specialist based in Cairo to enhance our product's impact by providing top-notch installation, training, and ongoing support to our POS clients. This role is essential in ensuring our clients have a seamless experience from the moment they install our system to their daily operations.You will be...