customer relation management coordinator

Job Summary: We are looking for a Customer Service Coordinator to join SOKNA and be responsible for ensuring a smooth and professional customer experience throughout the service journey. The role will act as a key link between customers, the Call Center, Field Coordinators, suppliers, and internal teams. The Customer Service Coordinator will monitor service...

Company Description At etisalat CX Solutions, every digital interaction is designed to strengthen customer relationships and drive measurable business impact. The company combines a clear purpose, strategic thinking, and specialized resources to transform customer experience visions into reality. Using a disciplined methodology, etisalat CX Solutions focuses...

Company Description Innovative Work Solutions (IWS) is a provider of high-quality outsourcing and workforce solutions that help businesses scale efficiently while reducing operational costs. The company specializes in Business Process Outsourcing, contact center services, dedicated remote teams, sales support, and customer experience management. IWS enables...

**Company Description** Innovative Work Solutions (IWS) is a provider of high-quality outsourcing and workforce solutions that help businesses scale efficiently while reducing operational costs. The company specializes in Business Process Outsourcing, contact center services, dedicated remote teams, sales support, and customer experience management. IWS...

* Supervise the existing Customer Service team, ensuring timely, professional, and accurate responses to customer inquiries. * Assign daily tasks, monitor workloads, and follow up on team performance and service quality. * Provide coaching and support to improve customer handling and problem-solving skills. * Handle escalated customer complaints and...

Client Relations Specialist Location: Mohandessin, Giza Experience: 1–3 years in the Insurance Industry Salary: Negotiable based on experience and qualifications About the Role We are recruiting a Client Relations Specialist on behalf of a leading insurance brokerage company in Egypt. The ideal candidate will be responsible for managing client...

About MoonTechMoonTech is an agentic AI company for creator commerce built for guaranteed conversions, not promises Operating as an autonomous closed-loop system, MoonTech replaces legacy platform tools and superficial metrics (like reach and impressions) with a crew of 7 specialized AI agents (Moon AI) that manage the full campaign lifecycle from client...

Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Website Sales About the Company We are a leading company in the home and office furniture industry, seeking an experienced Home Furniture Sales Manager to lead and develop the sales team, drive business growth, implement effective sales strategies, and build strong customer relationships. Location: maadi Job Type: Full-time – On-site About the...

Company Description Bio-Vesta International is a specialized AI-IoT biosecurity and infection prevention company headquartered in Cairo, Egypt, providing advanced disinfection technologies for air, surface, and water across the Middle East and Africa. The company supports healthcare, pharmaceutical, food and beverage, hospitality, animal health, and other...

**Role Purpose** Support the development and closure of partnership deals with government entities, and independently manage assigned accounts and smaller deals, from identifying the opportunity and preparing the proposal through to a signed agreement. Key Responsibilities **Government Partnership Management** - Act as the day-to-day business...

Job Summary: We are looking for a Fleet Coordinator to manage and coordinate our delivery fleet operations, ensuring the availability, efficiency, and smooth day-to-day operation of vehicles and drivers. Responsibilities: * Coordinate and monitor daily fleet operations and vehicle availability. * Coordinate with drivers to ensure smooth delivery...

Company Description Shaker Consultancy Group, founded in 1982, is a leading engineering and design firm across the MENA region, with offices in 8 countries and projects in 19 countries worldwide. The firm delivers professional consultancy and engineering services across city-wide infrastructure, building design, and high voltage engineering, adhering to...

Role Description The Coordinator of Volunteers is a part-time remote role responsible for supporting volunteer engagement across Faculty of Engineering initiatives and events. This role involves recruiting and onboarding volunteers, organizing training sessions, and maintaining clear communication with volunteer teams. The coordinator will schedule and...

eyouth Learning Hub is looking for an organized, welcoming Office Administrator to run the hub's day-to-day operations. You will be the face of the hub: coordinating offline events and sessions, receiving guests and trainers, and making sure the space runs smoothly for learners and staff. Key Responsibilities * Coordinate all offline events, workshops, and...

Company Description MENA Rail Transport Consultants has been a leading transport consulting firm in Egypt since 2000, providing solutions for railways, metro systems, light rail, dry ports, and logistics centers for governments and international donors. The company combines deep market knowledge with a multidisciplinary team of experts across all transport...

JOB TITLE: Sales Coordinator DEPARTMENT: Sales REPORT TO: Sales Director JOB LOCATION: Sheraton Heliopolis - Cairo, Egypt General Responsibilities: Provide administrative support to the Sales team by managing group proposal requests, ensuring timely preparation of proposals, maintaining accurate records, and coordinating with internal departments to support...

Role Objectives: The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and...

Job Description We are looking for an organized and proactive Maintenance Coordinator to oversee maintenance requests, coordinate vendors and technicians, and ensure property issues are resolved quickly and efficiently. The ideal candidate has experience in property management, short-term or long-term rentals, facilities coordination, or home services, and...

Occupation Description The Customer Care Assistant Manager maintains an ongoing level of engagement with key customers, builds trusting relationships with clients, and protects the brand by maintaining a positive image. He/she provides the highest quality of services to CED’s customers to achieve maximum satisfaction levels. Job Scope • Assist the...