customer quality

CRM Quality Auditor is Responsible for conducting daily and periodic audits of CRM records, operational activities, service processes, and employee compliance to ensure accuracy, adherence to approved procedures, service standards, and CRM requirements. The role identifies errors, non-compliance, service misconduct, and process gaps, and follows up on...

We’re Hiring | Quality Control Specialist Company: Cotton House (Jeans & Denim Apparel) Location: Heliopolis, Sheraton, Cairo 🕒 Employment Type: Full-time Cotton House, a leading brand specializing in high-quality jeans and denim wear, is looking for a detail-oriented Quality Control Specialist to ensure that all garments meet our approved quality...

Job purpose: • Implement internal audit plans according to the quality management system. Key Accountabilities: • Implement the internal audit plan on all activities of the company & conduct unannounced internal audits on the activities of the company • Follow up on corrective actions resulting from internal/external audits and customer complaints •...

Job Purpose The Apparel Packing Specialist is responsible for ensuring that all apparel products are inspected, prepared, folded, packed, and labeled according to the company's quality and packaging standards. The role ensures that customer orders are accurately and efficiently prepared for dispatch while maintaining the required presentation and product...

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness, humility, and a spirit of adventure, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn from our 79 production sites worldwide, known for their...

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Customer Engineer Location: Egypt, Field    Sample intro for...

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.   Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless...

‏⁦📢 WE ARE HIRING 📍 Location: Kafr Hakim, Giza, Egypt 💼 Experience: 2–8years 🕒 Employment Type: Full-time Key Responsibilities • Inspect customer fabric samples and fabric lots to ensure compliance with approved technical specifications and quality standards. • Evaluate fabric characteristics, including fabric type, color and shade,...

Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

JOB DESCRIPTION: SR. QUALITY MANAGER / SR. MANAGER - CUSTOMER EXPERIENCE The Sr. Quality Manager is responsible for leading the quality assurance function and driving continuous improvement across all operational processes. This role champions a data-driven culture, leveraging analytics to identify trends, root causes, and opportunities for process...

Job Summary We are seeking an experienced Customer Excellence Director to lead property handover operations, oversee CRM management, and ensure an exceptional customer experience throughout the property ownership journey. The role is responsible for improving service quality, streamlining handover processes, and strengthening customer satisfaction and...

Company Description Trimize is Egypt’s first premium men’s grooming e‑commerce brand, specializing in safe, injury‑proof body trimmers for sensitive‑area grooming. The company’s flagship devices feature ceramic and stainless‑steel blades, waterproof ergonomic designs, and gentle‑touch technology for a comfortable experience. Trimize...

About Maersk At Maersk, we have a vision to become the Global Integrator of container logistics, connecting and simplifying our customers’ supply chains. With a strong commitment to operational excellence, innovation, and customer satisfaction, we strive to deliver seamless end-to-end logistics solutions that enable businesses to grow and...

Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development....

Customer Services Manager This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: • Being responsible for...

DescriptionTo monitor of calls / chats and evaluate performance of  staff with regards to the quality of their service and sales techniques.To conduct mystery shopping to customers & staff to measure their overall satisfaction with the call experience.To assist in evaluating overall quality of calls for the center and make necessary recommendations to raise...

Job Purpose The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective...

**We're Hiring –Technical sales representative Quality BU** **Location:** Hybrid, El-Zeitoun, Cairo **What We Offer** • Competitive salary package. • Attractive incentives. • Social & medical insurance. • Professional development and career growth opportunities. • Dynamic and supportive work environment. **Key Responsibilities** • Promote...

OverviewThe Customer Success Manager (Foreign Clients) at KoraStats serves as the central point of contact between the company's operations and sales departments and its foreign clients. This role is responsible for coordinating and handling all aspects of client management, ensuring efficient communication, and delivering exceptional service to...