عمليات بحث ذات صلة

Job Description: Handle day-to-day customer inquiries and requests through non-voice channels including email, social media, WhatsApp, and ticketing systems with professionalism and accuracy. Manage and resolve customer tickets within SLA while ensuring high-quality communication and proper case documentation. Monitor 3PL shipment status and proactively...

Description📢 We’re Hiring | Customer Experience Specialist Location: Field-based (Events & Patient Interaction)Limitless Care is looking for a Customer Experience Specialist to join our team and support our patient-focused programs.Role Overview: You will represent Limitless Care at events and patient touchpoints, engage directly with patients and...

Job DescriptionPosition Purpose :Our Customer excellence manager ensures that the customers of a company are satisfied. Their role is to provide superb customer support by leading and motivating the customer support team, and creating customer satisfaction goals. (Delivering World Class Customer Service)Supervisory Responsibilities:Oversee building, tracking...

Responsibilities:  Managing and executing customer bookings against space and equipment availability. Managing and executing documentation process. Managing and executing invoicing and BL Delivery. Completing required periodical reports. Cooperating with Sales counterpart for maximum customer retention and satisfaction. Meeting designated customer...

Connectalents, the leading recruitment and HR solutions company in MENA region, is seeking to hire Customer Experience Senior Manager in New Cairo, 5th Settlement, for Top-Tier Real Estate DeveloperJob Role:Managing the end-to-end customer journey post-sale,Ensuring a seamless experience from contract signing through property handover and after-sales...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Descriptionmylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale...

Customer Service Associate  Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or...

Job Description: Handle day-to-day customer inquiries and requests through non-voice channels including email, social media, WhatsApp, and ticketing systems with professionalism and accuracy.Manage and resolve customer tickets within SLA while ensuring high-quality communication and proper case documentation.Conduct outbound follow-up calls related to...

DescriptionInvestigate complaints thoroughly , gather relevant information and analyze Provide timely and accurate responses to customer inquiries and complaints.Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customersTo develop and maintain optimum level of service quality with external and...

**_About Sanofi:_**: **We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of...

Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development....

**Job Title: Customer Experience Partner - Alexandria** **Line Manager: Mohamed Radwan** **Location: Alexandria** **Grade: L1-2 - Contingent Worker** **_About Sanofi:_**: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system - and...

Job Title:Associate, Customer AcquisitionJob DescriptionThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...

Customer Service Associate Location: Maadi, Cairo, Egypt (Onsite)Job Type: Full time About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world’s fastest-growing brands scale...

Job SummaryAre you ready to be our next Customer Experience Marketing Team Lead-Africa ! IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands,...

DescriptionInvestigate complaints thoroughly , gather relevant information and analyze Provide timely and accurate responses to customer inquiries and complaints.Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customersTo develop and maintain optimum level of service quality with external and...

DescriptionOwn the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners’ online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers’ feedback and ecom internal functions business requirements aiming for better experience,...

DescriptionManage a reduced, specialized caseload of the most complex, sensitive, high-risk, or executive-level complaints (e.g., those involving legal, media, or regulatory escalation).Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions.Act as a subject...

Role Objectives: The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and...