عمليات بحث ذات صلة

DescriptionOwn the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners’ online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers’ feedback and ecom internal functions business requirements aiming for better experience,...

DescriptionDubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for...

**Role Overview** This role is responsible for handling full e-commerce operations during the assigned shift, including customer support, order and shipping follow-up, returns and exchanges, promotions monitoring, product checks, and operational documentation. All team members share the same responsibilities and rotate through shifts. Complex cases are...

DescriptionAbout the RoleWe are seeking an experienced E-Commerce Head of Operations to lead the end-to-end operational and business performance of our growing portfolio of e-commerce partners. This role owns the execution of business plans, operational excellence, profitability, and sustainable growth across multiple partner accounts.The ideal candidate is...

Company Description Gallad Corp, founded in 1975, is a leading holding company in the furniture industry known for innovation, craftsmanship, and design excellence. The group brings together Seats, a B2B seating specialist serving hotels, restaurants, and corporate clients; Gallad Industries, the manufacturing arm operating a modern factory in Damietta; and...

E-Commerce Lead (KSA Market) Location: Cairo, EgyptIndustry: Consumer Health / FMCG Position Overview We are seeking a highly driven and commercially minded E-Commerce Lead to develop and execute the company's e-commerce strategy across key online channels. The successful candidate will be responsible for driving online sales growth, optimizing digital...

E-Commerce Lead (Egypt Market) Location: Cairo, EgyptIndustry: Consumer Health / FMCG Position Overview We are seeking a highly driven and commercially minded E-Commerce Lead to develop and execute the company's e-commerce strategy across key online channels. The successful candidate will be responsible for driving online sales growth, optimizing digital...

DescriptionRobusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

Key Accountabilities: - Lead the Go-to-Market (GTM) strategy for all new app features and the upcoming total app revamp. - Own & steer the integration of all financial services activities on e& money application - Own the Content Management System (CMS); manage the daily lifecycle of banners, splash screens, and promotional real estate. - Conduct continuous...

We are seeking a talented FF&E Designer to join our team and bring creative vision to life. In this role, you’ll collaborate on diverse projects, from design concepts to furnishing and styling, ensuring every detail aligns with the client’s vision and project requirements.Key Responsibilities:Research and propose furniture, fixtures, and accent styles...

Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that...

We are seeking a talented FF&E Designer to join our team and bring creative vision to life. In this role, you’ll collaborate on diverse projects, from design concepts to furnishing and styling, ensuring every detail aligns with the client’s vision and project requirements. Key Responsibilities: Research and propose furniture, fixtures, and accent...

Customer Service Representative – E-commerce Department Company: STARCO Holding Job Summary We are looking for a Customer Service Representative to join our E-commerce Department. The role involves handling customer inquiries, processing and following up on online orders, resolving complaints, and ensuring a smooth and positive customer experience. Key...

Join Groupe SEB and contribute to better living around the world! - As a global reference in small domestic and professional equipment, we make a real impact through our 45 iconic brands - Tefal, Seb, Rowenta, Moulinex, Krups, and many more - present in over 150 countries. Every second, 13 products are sold, manufactured in our 50 industrial and logistic...

Abwaab | Customer Support Specialist - EgyptLocation - Cairo, EgyptAbout Us:Do you want to join a startup that is changing the way students learn across our region? Are you excited to witness the thrill of building a hyper-growth tech company? As we work towards this mission, Abwaab is looking for an experienced & passionate, impact-driven, and motivated...

Role OverviewA Customer Success Manager to own and grow performance and influencer marketing accounts while acting as a key internal stakeholder to the Product team. This role requires someone who can independently manage revenue-driving accounts, understand campaign models and internal processes, and translate client needs into structured product and...

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions. By combining top-tier talent, advanced AI technologies, and deep industry expertise, NEXperience delivers high-quality services in customer support, digital sales, and back-office...

Role Description This is a full-time on-site role for a Customer Service Specialist located in Cairo. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling customer inquiries through various channels. The role includes maintaining phone etiquette, addressing customer...

Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that...

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner.Address customer inquiries related to accounts, transactions, payment plans, and technical concerns.Resolve complaints efficiently while ensuring compliance with company policies and service standards.Accurately document...