compute senior technical support engineer

Position: Technical Support Engineer Organization: Blu Ev Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full...

Job Title: Technical Support EngineerExperience: 1 - 3 yearsLocation: New Cairo, EgyptRoles & Responsibilities:- Deliver voice, email, and chat-based technical support.- Conduct online demos and customer training.- Requirement gathering and analysis.- Perform in-depth systematic troubleshooting!- Respond to RFI requests and timely follow up with contacts.-...

Lead Sev-1 and Sev-2 incident resolution end-to-end. - Design and implement permanent fixes. - Build and enhance automation and support tools. - Ensure full compliance with contracts and SLAs. - Analyze service trends and lead continual service improvement. - Act as the owner of client satisfaction and feedback. - Translate client needs into technical...

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.We believe in empowering our...

Requirements and responsibilities We’re looking for a customer-focused Technical Support Specialist to provide EU-hours support for a SaaS platform In this role, you’ll be the front line of technical support - helping customers troubleshoot issues, answering product questions, and ensuring a smooth and positive experience. You’ll work...

**Talent 360**is looking for a** " Technical Support Engineer"**to join their growing team! If you're passionate about technology, enjoy troubleshooting technical issues, and thrive in solving complex technical challenges, this is a great opportunity to grow your career in a dynamic and collaborative environment. As a Support Engineer, you'll be responsible...

Technical Support  About us  GeoSoftware is a global leader in Geoscience Software and provides a comprehensive range of software solutions that support our clients to achieve their goals. Our tools help our clients to develop a better understanding of the subsurface, manage exploration and development risks and quantify reserves more accurately with our...

DescriptionLead Sev-1 and Sev-2 incidents from diagnosis through resolution.Ensure incidents and service requests meet agreed SLAs.Analyze recurring incidents and implement permanent fixes.Prepare root cause analysis reports and corrective action plans.Build scripts, automation solutions, and support tools.Monitor aged L2 tickets and drive resolution within...

**Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and...

DescriptionAs one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat...

Job SummaryWe are looking for a Network Technical Support Engineer with 1–3 years of experience to support and maintain the organization’s network infrastructure. The role involves troubleshooting network and WiFi issues, supporting users, and ensuring stable and secure connectivity across all systems.Key ResponsibilitiesProvide first-level technical...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents....

Job Title: Backend Technical Support EngineerWork Condition: remoteKey Responsibilities:1) Support merchants and partners with technical inquiries & issues.2) Manage technical solution guides and resolve recurring issues.3) Test merchant websites and plugins to ensure optimal performance.4) Work on side projects to improve onboarding and...

Who is Forcepoint?Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers....

DescriptionWe are looking for a technically skilled candidate with excellent interpersonal skills for the technical support engineer position. Technical support engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Dsquares specializes in offering loyalty programs that...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

Principal Responsibilities:Provide first-line technical support to customers via emails and remote sessions, diagnosing and resolving complex software, hardware, and system issues.Troubleshoot and analyze technical problems, replicating customer environments and utilizing diagnostic tools to identify root causes.Manage and prioritize a queue of support cases...

Technical Support Engineer 1 (Isilon Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egy to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...

JOB TITLE Technical Support Engineer JOB SCOPE The Technical Support Engineer is accountable for addressing technical issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. MAIN DUTIES AND RESPONSIBILITIES * Support the sales team with specifications on the...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryWe are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud...