care analytics analyst

DescriptionAbout LucidyaLucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn...

**DESCRIPTION**: Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. ICQA Data Analyst will work closely with the ICQA, Learning and...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

**About Darkroom** Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior,...

**About Capgemini** - Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in...

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer...

We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional...

Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. ICQA Data Analyst will work closely with the ICQA, Learning and Finance departments to...

permanent position Position: Data Analytics Engineer Nexttec Technology is a leading outsourcing company that provides innovative and cutting-edge solutions to businesses worldwide. We are currently seeking a highly skilled and experienced Data Analytics Engineer to join our dynamic team on a full-time, permanent basis. As a Data Analytics Engineer, you...

DescriptionJOB DESCRIPTION 1Job TitleHead of Customer Care & Social Care Direct SupervisorHead of Client Experience2Job Purpose Drive and champion a customer-centric complaint resolution standard across the Bank, ensuring superior service quality, NPS improvement, and regulatory compliance.Own the customer resolution journey end-to-end, including root...

Position:Analytics Product OwnerJob Description:The Analytics Product Owner owns the vision, prioritization, and delivery of analytics products that enable data‑driven decision‑making across the business. This role operates at the intersection of business, data, and technology—translating complex business needs into clear, actionable analytics work.You...

**About this Position**: The position is part of the Global Business Solution in Cairo (GBS+Cairo), in the Market Data Solutions Process specifically handling the operation of Reporting & Advanced Data Analyst. **What you´ll do**: - Execute market, client, and customer reporting, and perform data analysis across key business areas such as market share,...

**About this Position**:The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the Market Data Solutions Process specifically handling the operation of Senior Reporting & Advanced Data Analyst. **What you´ll do**: - Execute and Lead market, client, and customer reporting, and perform data analysis - across key business areas such...

DescriptionEnvision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!THE ROLEYou run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how...

DescriptionBusiness insight and decision support: Translate strategic and operational questions into clear analyses, dashboards, reports, and recommendations for leadership and functional teams.KPI and metrics ownership: Define, document, and govern business metrics across fuel consumption, transaction activity, customer adoption, fleet performance, station...