bpo

We are seeking a highly experienced and results-driven Quality Assistant Manager to lead the Quality Assurance function for a key strategic program within our organization. This is a dedicated role where you will be instrumental in driving quality, customer satisfaction, and compliance across all contact center operations supporting a major global client in...

💻 **IT Help Desk Specialist** 📍 **Location:** Sutherland, Banks Center, 64 Banks Center Street, 5th Settlement, New Cairo, Egypt. 🔧 **Requirements** - Bachelor's degree in Computer Science, Computer Engineering, or Electronics and Communications Engineering. - Previous experience in a **BPO** company is mandatory. - 3+ years of hands-on...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

**Company Description** Innovative Work Solutions is a leading provider of professional outsourcing services focused on smart, flexible, and dedicated solutions for clients worldwide. The company specializes in delivering seamless customer experiences across multiple industries, with a strong emphasis on high-quality call center services. Supported by a...

Company Description Virtual EgySupport (VES) is a BPO and customer operations company based in Cairo, Egypt, providing professional outsourcing solutions to businesses seeking reliable and scalable customer support and back-office operations. Our services include inbound and outbound customer support, email and live chat support, back-office operations, lead...

Job summary/overview: Responsible for providing regular and ad hoc pricing analysis and reporting for management; Work with different Business Units to develop and implement pricing strategies for various markets and channels, organize baseline price information, analyze and report on inconsistencies and identify opportunities to optimize sales and...

Job summary/overview: Responsible for providing regular and ad hoc pricing analysis and reporting for management; Work with different Business Units to develop and implement pricing strategies for various markets and channels, organize baseline price information, analyze and report on inconsistencies and identify opportunities to optimize sales and...

Job Description: • Implement and manage quality assurance processes and procedures to ensure adherence to organizational standards and client requirements. • Develop and maintain quality metrics, dashboards, and reporting mechanisms to track performance and identify areas for improvement. • Conduct regular audits and evaluations of processes,...

English Team Leader – BPO (Flight Reservations) VXI Global Solutions – Egypt Job Summary VXI Global Solutions is seeking an experienced English Team Leader to lead a team within the flight reservations industry. The ideal candidate must have strong leadership skills, proven flight reservations experience, and hands-on knowledge of GDS and other airline...

Company Description Ramsa BPO & Telemarketing is an Egypt-based business process outsourcing provider supporting global clients with telesales, customer support, and end-to-end business process solutions. The company focuses on helping organizations expand their market reach and improve customer engagement through professional, multilingual calling and...

Job Summary We are seeking a highly motivated and experienced Senior Talent Acquisition Specialist to join our growing Talent Acquisition team. The ideal candidate will be responsible for managing end-to-end recruitment activities across various BPO functions, ensuring the attraction, assessment, and hiring of top talent while delivering an exceptional...

Are you an experienced Talent Acquisition Specialist with a passion for the BPO sector and ready to drive recruitment excellence across your assigned region?Join our global leader dedicated to delivering business process outsourcing solutions for clients worldwide. We are seeking a dynamic and results-oriented individual to elevate our talent acquisition...

Are you an experienced Talent Acquisition Specialist with a passion for the BPO sector and ready to drive recruitment excellence across your assigned region? Join our global leader dedicated to delivering business process outsourcing solutions for clients worldwide. We are seeking a dynamic and results-oriented individual to elevate our talent acquisition...

Job Summary We are looking for an experienced Talent Acquisition Supervisor to lead and support high-volume recruitment activities within the BPO industry. The role will be responsible for supervising the recruitment team, ensuring hiring targets are achieved, maintaining recruitment quality, and improving the overall candidate and stakeholder...

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving markets across the Middle East, Africa, and the Far East. The company focuses on delivering high value, customized, and innovative outsourcing solutions that help clients concentrate on their core business while better serving their own customers....

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions tailored to each client’s unique business needs. With strong attention to cultural nuances and industry best practices,...

Company Description NEXperience is a CX innovation company that helps global brands transform how they interact with their customers. By combining skilled talent, advanced AI, and deep industry knowledge, NEXperience delivers scalable nearshore solutions across customer support, digital sales, and back-office operations. The company provides BPO and CX...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Job Description About the Role As an English Teammate, you will be the first point of contact for our customers, providing excellent support and ensuring a positive experience. This role requires strong communication skills and a passion for problem-solving. Key Responsibilities • Provide support to customers via written and verbal communication...