back office agent

About the Role We are seeking a detail-oriented and proactive Back Office Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will handle a mix of outbound calls and email correspondence, supporting business operations and ensuring seamless communication with clients and internal teams. This is an excellent opportunity for individuals...

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The company focuses on delivering high value, customized, and innovative outsourcing solutions that address each client’s unique business needs. ETISAL International combines global coverage with strong...

Job Description We are looking for a detail-oriented Back Office Agent to manage customer claims and ensure smooth coordination across internal teams. This role is critical in maintaining service quality and operational efficiency. Key Responsibilities • Claims Processing & Validation: Review claims escalated by the Call Center, verify supporting...

Qualifications & Experience • Bachelor’s degree of Commerce, Business Administration, Economics or of related • Minimum 0 to 1 years of experience in same/similar position (from 1-2)  Skills • Excellent command of English & Arabic Languages  • Excellent Computer skills  • Excellent Communication skills • Negotiation and Decision Making...

Main Tasks: 1 - Credit/Debit Notes and Invoice Payments • Prepare and submit credit and debit note requests for Customer Services and Sales. • Process invoice payments and follow up until posting and settlement. • Collect the required approvals and supporting documents. • Issue debit notes for MB warranty claim chargebacks. 2 - Contractual...

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric solutions. The company designs consultative and customized services that address the unique needs of each business, helping clients focus on their core operations while improving...

Job Description: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We are currently seeking a Back-Office Support Representative to join our team on a full-time basis. As a Back-Office Support Representative, you will be responsible for providing administrative and operational support to our clients...

Join our Team About this opportunity:   We are seeking a highly skilled and experienced Access Team Leader to manage and lead a team responsible for the operation, and maintenance of different vendor nodes within the Radio Access & Transmission Network. The ideal candidate will have a strong technical background in RAN & Transmission technologies and a...

Job Summary: Responsible for performing tasks within the order to cash stream (accounts receivable & collections) as well as involvement in the month end processes. Establish an efficient system for timely follow-ups for both internal and external clients. Duties/Responsibilities: Review daily payment reports. Manage treasury back-office...

Company Description AXA Investment Managers (AXA IM) is now part of BNP Paribas Asset Management following an acquisition completed on July 1, 2025. The combined organization offers a broad range of investment solutions and insurance-related products to diverse clients worldwide. Team members benefit from working within a large, global financial services...

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company combines expert industry advice with statistics, technology-enabled tools, and selective...

Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management solutions to individuals and institutions. Founded in 1868, MetLife operates in more than 40 markets worldwide and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In...

DescriptionAbout the RoleThe role will support the effective management of Treasury PAPSS Settlement operations, covering settlement processing, participant account management, liquidity monitoring, cash management and foreign exchange activities.Working closely with the Manager, Treasury PAPSS Settlements, the role holder will support the day-to-day...

Company Description ZORO MISR is the world’s first fully integrated digital tourism platform, focused on creating unique, personalized, and memorable travel experiences for customers worldwide. The company specializes in Egyptian tourism and offers end-to-end travel booking services, including excursions, activities, transportation, and car rentals. A...

Company Description RED | Real Estate Domain provides a modern, data-backed approach to real estate through an end-to-end service model for buyers, developers, and sellers. The company operates across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. RED combines industry experts’ advice with...

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will maximise revenue by actively converting enquiries into confirmed bookings, ensuring profitability for the Hotel. You will develop and maintain key relationships with new...

Company Description Coldwell Banker® is a global full-service real estate leader founded in the US in 1906, with over 3,700 offices and 110,000 sales associates worldwide. Recognized for its size, sales revenue, and geographic reach, it has consistently ranked as one of the top real estate franchises internationally. Coldwell Banker first entered the Middle...

Company Description We are a fast-growing and customer-centric organization committed to delivering exceptional service and support. Our team values innovation, collaboration, and continuous improvement to meet and exceed customer expectations. Operating in an ever-evolving industry, we prioritize employee growth, fostering a positive and inclusive work...

Company Description KULTURE Developments builds on a strong track record of success, drawing on experience from projects such as Granoy, Iguall, It, Prk Vie, Cinco, and White Residence. The company combines tradition and innovation to deliver upscale, artful developments that redefine contemporary living. Guided by the slogan “Making our Own Way,”...

Company Description Views Investments is a leading real estate brokerage with over seven years of experience in the Egyptian market. The company has built a strong reputation through deep expertise and comprehensive knowledge of local real estate trends. Views Investments is recognized as a trusted name in the industry, focused on reliability and client...