application support officer

DescriptionResponsibilities: Accountable for the organization’s applications start to end process: • Responsible for ticketed query system and ensures comprehensive database of queries and resolutions is kept up to date. • Provide technical support to teams within the organization. • Identify, analyze, and resolve problems. • Interact...

Orion Digital Solutions is a regional leader in Digital Transformation and Consulting, helping businesses achieve high performance by reducing costs, driving organizational change, and enhancing digital channels. With a team of experienced professionals, both locally and internationally, Orion is committed to delivering measurable and sustainable results....

Job Summary A leading EdTech software company, AGI (Advanced Group for Information Technology), is seeking an Application Support Team Leader to lead and supervise the technical support team responsible for supporting educational software platforms, assessment systems, and related applications. The selected candidate will be responsible for managing daily...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

Prepare and maintain data environments (development, UAT, and production) to support data initiatives and analytics projects.Conduct technical risk and vulnerability assessments across data platforms and infrastructure components.Collaborate with infrastructure and security teams to address and resolve identified vulnerabilities or configuration...

Support Financial and non-Financial, (Core Banking, Enterprise, ATM & Cards, Payment, Digital & Corporate) Business Applications delivered by 3rd party/Vendors/Built In-HouseMonitor and Analyze Banking applications performance to enhance and support Business Process for specific Business Domain.Investigate any errors on Application that may be related to...

Location: Multiple Locations Terms: Full-Time, On-Site or HybridSummary: The Application Support Engineer provides technical assistance for enterprise applications used within the subsidiaries. This includes troubleshooting application issues, maintaining configurations, and assisting in system integrations.Key Responsibilities:Provide 2nd line support for...

PURPOSE OF JOB: To assist in performing functional consulting services related to ITS core products and that includes projects implementations. Job Description • Troubleshooting technical issues. • To assist seniors in advising the client on means to close requirements and application gaps and to assist in providing information and knowledge about the...

Vision & Purpose The purpose of this role is to help the Bank achieve its mission of “stimulating a consistent expansion of and diversification of African trade so as to rapidly increase Africa’s share of global trade, while operating as a first class, profit oriented, socially responsible financial institution and a centre of excellence in...

Design and administer custom solutions on the Force.com platform including configuration, user management, report generation, version planning, licensing, platform upgrades, data modeling, integration, data migration and having a deep architectural understanding of implementing.Salesforce for CRM and Commerce.Manage and lead a team of IS administrators,...

Responsible for communicating with business teams and vendors.Analyze all business requirements and provide the best technical solution.Act as a technical lead for all projects related to personal E-ChannelsProvide technical and functional support for SAS applications.Responsible for SIT and UAT for all fixes, changes, and new projects.Assist for the go-live...

- Main Responsibilities: Possess specialist knowledge of operating systems, devices, applications and software Provide technical support to teams within the organization, and to external clients when required Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date Maintain and updating technical...

Support Dynatrace Application. Monitor and Analyze Banking applications performance to enhance and support Business Process for specific Business Domain. Investigate any errors on Application that may be related to severs or databases by the needed view access as first layer who are accountable on the application readiness. Raise any HW or DB related issues...

Configure and manage routing rules, message formats (MT/MX), user roles, and system parameters across payment systems.Maintain system security, including access controls, user permissions, and operational configurations.Ensure compliance with regulatory requirements, including SWIFT CSP and AML/CTF standards.Monitor system performance and ensure high...

Description1. BASIC FUNCTION: Represeting the first line of support in relation to banking applications and solutions , responsible to provide the optimum support and guidance to end users acorss all bank’s dpertment to optimize usability of information systems and SLA/OLA and increase the percentage of system avilability and stability .2. WORK PERFORMED...

Possess specialist knowledge of operating systems, devices, applications and software.Provide technical support to teams within the organization, and to external clients when required.Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.Maintain and updating technical documents and procedures.Manage...

Provide support and administration for Card Management Systems (CMS). Manage and monitor the full card lifecycle, including issuance, activation, PIN management, limits setup, blocking/unblocking, and card reissuance. Analyze and troubleshoot transaction issues related to authorization, clearing, and reversals using ISO8583 messages. Support daily payment...

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.We believe in empowering our...

JOB PURPOSE To call back customers to ensure consent to apply, awareness of products’ basic features, benefits and pricing with the purpose of raising the quality of turned in applications. Review submitted documents & check I-Score to ensure minimum acceptance standards are achieved before submitting applications to the CAF. In addition to, coordinating...

DescriptionHandle day to day POS Deployment daily duties, track terminals requests on Tracking tool, Field Service Engineers deployment plan and handle bank escalations inventory related. Responsibilities•    Release all POS terminals that are needed to be added, replaced or deleted.•    Follow up the monthly terminals’ stock with the...