agent de tri

Job Purpose The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective...

Job Purpose The Quality Investigator plays a vital role in evaluating the end-to-end passenger experience by conducting field assessments across stations and trains while posing as a regular commuter. This position is responsible for gathering objective, real-time insights into service quality, staff behavior, cleanliness, accessibility, and compliance with...

Specialist - F&A - I2CReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

Specialist - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help...

DescriptionABOUT THE ROLE We are a venture studio. We research and validate ideas in-house, then bring in an Entrepreneur in Residence to turn the strongest of them into real companies. Each venture starts with a clear thesis, a budget and a small team already in place. As EIR, you lead one venture from early build to a standalone business. You work with...

DescriptionAbout the RoleBirg is a holding company that builds companies. Four entities run on one connected system: Birg.co (the holding company), rthmc (the venture studio that takes technology companies from idea to scale), Interuum (the talent pool deployed across the group), and Birg Capital (the capital arm). This role exists for one reason: so the CEO...

DescriptionAbout the RoleBirg is a holding company that builds companies. Four entities run on one connected system: Birg.co (the holding company), rthmc (the venture studio that takes technology companies from idea to scale), Interuum (the talent pool deployed across the group), and Birg Capital (the capital arm). This role exists for one reason: so the CEO...

ABOUT THE ROLE We are a venture studio. We research and validate ideas in-house, then bring in an Entrepreneur in Residence to turn the strongest of them into real companies. Each venture starts with a clear thesis, a budget and a small team already in place. As EIR, you lead one venture from early build to a standalone business. You work with a small...

About Strategic Gears Strategic Gears is a leading management consulting firm operating across Saudi Arabia, Egypt, Qatar, Spain, and the UK. We partner with governments and private-sector leaders to design and deliver strategies that create measurable national and commercial impact. Our Egypt office serves clients across strategy, market intelligence, and...

Job Purpose The Sr Customer Service Agent delivers high-standard customer service across stations by providing ticketing support, travel guidance, and frontline assistance to passengers. In addition to performing all duties of a Customer Service Agent, the Senior Customer Service Agent manages escalated service situations, supports Ticket Vending Machine...

Job Purpose The Customer Service Supervisor is responsible for overseeing station-level customer service and ticketing operations in alignment with the Customer Service Manager and Customer Service Lead. The role ensures consistent, compliant, and customer-focused delivery of frontline services while supporting revenue generation, operational discipline,...

Job Purpose The Control & Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory. Responsibilities/Duties Profil de candidat...

About the job We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you! Responsibilities: • Dealing directly with customers...

Company Description Digital Virgo is a global leader in mobile payments and digital services, connecting merchants, operators, and consumers through innovative monetization solutions. Operating in more than 40 countries, we help our partners grow their digital business by delivering high-performing subscription services, digital entertainment, payment...

Role Overview The Senior Call Center Agent plays a key role in delivering exceptional customer service while supporting the performance and development of the call center team. This role involves handling customer interactions, mentoring team members, ensuring compliance with company procedures, and contributing to the achievement of service quality and...