Customer Service Representative
3 days ago
Envision Employment Solutions is currently looking for Customer Service Representatives - French Speakers for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.
**Responsibilities**:
- Investigating and resolving unapplied payments
- Initiating refunds for the overpayments
- Updating account status records and collection efforts
- Reporting on collections activity and accounts receivables status
**Requirements**:
- Bachelor's degree is mandatory.
- Languages: English and French (minimum level B2.)
- Minimum 6 years of experience.
- Customer service skills.
- Strong interpersonal and negotiation skills.
- Team player attitude.
**Benefits**:
- Competitive Salary based on experience
- Social and medical insurance
- Learning, development and career progression
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