Quality Assurance and Food Safety Manager

Supervises the day-to-day operations of Quality Assurance & Food Safety to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
- Lead the implementation of Quality systems and food safety requirements in the site: establishing and deploying goals; ensuring strong organization capability; regularly tracking, reporting reviewing results with site leadership and upper management as required by Integrated Quality System
- Ensure site level compliance to Company SOP’s and Company QA Policy and ensure site level accountability and capability exists in order to: a) Understand and interpret requirements; b) Establish systems that are sufficient to meet the requirements; and c) Assess on-going that the systems are being executed as designed.
- Develop, implement and enforce security and food safety standards, policies, and programs including HACCP and GFSI, regulatory audits.
- Oversee proper maintenance and sanitation of all facility to comply with food safety requirements
- Personally own / lead critical systems and customer-oriented systems: e.g. internal audit, NCR elimination, customer returns, special release approval process, incoming material and finished product release, customer comments, on shelf inspection survey and trade survey in order to ensure on going quality system development. Ensure that appropriate action is taken when this is not the case.
- Leading investigation of quality issues (customer complaints and NCRs), developing systemic action plans to fix root cause and analyze data in order to ensure the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made. This shall include data generated as a result of monitoring and measurement and from other relevant sources.
- Develops and executes food safety training programs for all staff and contracted service providers, and strengthens food safety awareness across the site.
- Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concern. And ensure that all company food safety procedures are followed and documented correctly at all times
- Update existing food safety procedures and documentation to keep up with changing requirements
- Monitor and verify activities to ensure that all products coming in and out of the facility meet food safety standards in addition to quality standards.
- Develop and improve supplier capability for starting material quality in line with applicable standards (if needed by site team) in order to improve material quality performance in operation & ensuring that suppliers working with the organization are selected, evaluated and revaluated and maintain records for these process.
- Facilitate / Lead improvements to our product design and processes in order to meet customers’ and consumers’ expectations, eliminate defects, manage regulatory compliance risk, and eliminate quality-related losses.
- Lead the QIS program in order to ensure all the key Quality systems have site-level and department-level owners qualified.
- Conduct facility food safety audits and participate with department head to establish corrective actions plan for audit observations.

**Academic and professional qualifications**:

- University degree in chemistry and any relevant science discipline

**Experience**:

- Minimum 5-7 years’ experience in sugar industry or similar FMCG Industry

**Knowledge**:

- Must have previous experience in the development, implementation and maintenance of ISO 9000, BRC and other international systems, with appropriate auditing qualifications, minimum two years’ experience in Auditing as internal Auditor and/or lead Auditor, experience in other management system e.g. HACCP & TQM would be an advantage and membership to relevant professional group would be an advantage.