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Product Analyst
2 weeks ago
**Working as a Product Analyst within our FinTech Repayments Group offers the chance to collaborate with colleagues based in Europe and Africa solving real world problems that have a huge scale of social impact across Africa.**:
Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence?
At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
**What does day-to-day look like and how do your skills compare?**:
- _ Customer Segmentation - Lead on quantitative analysis to refine our customer segmentation and to test hypotheses about our customers’ behaviour and how they interact with our products._
- _ Data-Driven Experiments - Collaborate with product managers and user researchers to formulate well designed product experiments or A/B tests on how we could drive desired outcomes around adoption, retention and engagement with our digital financial services products._
- _ Analytics & Machine Learning - Partner with analytics engineers and data scientists to continuously up-level our data capabilities and ML models, ensuring we have the data required to drive fast feedback loops between initiatives and results._
- _ Insights - Deliver insightful presentations that help shape commercial decisions in our FinTech group._
- _ Problem Solving - Research and advise on complex business problems that affect our repayment cycles and customer retention._
We have a data-driven approach to the incremental improvements of our products and services with a focus towards excellence.
We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. Our teams prize psychological safety above everything.
**Process**
30 min call with Recruiter
30 min call with Hiring Manager
Take Home Task
45/60 min Technical interview with panel
