Sr. Service Desk

**ROLE PURPOSE**: Acts as Service Desk Support to enterprise end users through the customer’s 1st Line Support Helpdesk (Local, Regional, or Global Helpdesk) based on Helpdesk to Helpdesk Support Model providing Service Desk functionalities (Authorization Management, Service Request Management, Incident Management, Inventory Management, Service Level...

Qsource is hiring an IT Service Desk for an international Company working in Food & Beverage located in Sohag. **Requirements**: - Bachelor’s degree in Computer Engineering or Computer Science. - Minimum 1 year of experience - Good English **Job Description**: - Providing smooth running of all company PCs and peripherals. - Providing smooth running of...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - RetailJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsSalary - 6500City - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Service Desk Analyst Location:...

Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix -...

**Job Information**: Industry - BankingWork Experience - 5+ yearsSalary - 16000City - New CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Take ownership to identify report and improve areas of risks or which need improvement specifically in IT services. - Take overall responsibility of overall service desk activities according to...

**Role purpose**: To manage IT Spain Service Desk support: All ES OPCO support -Handling the following service desk’s tasks for the Service Owner’s department via REMEDY including Problem Management, Incident Management, Change Management and Service Requests as well as interface with Spain market customers also SPOC between IT teams and business teams,...

**Role purpose**: - Operate and deliver world class services to Global Enterprises Customers (VGE footprint) - Managing DLM Day to day ordering, Pricing Update each Quarter, Monthly Billing report, Vendor management, Devices Forecast **Key accountabilities and decision ownership**: - Devices Forecast - Vendor management - Operation Support - Business...

As a Sr IT Support Engineer, you will be responsible for providing enterprise-level assistance to our users. You will diagnose and analyze infrastructure problems and updates. Will be responsible for asset management & maintenance. Security ownership on all levels and create security reports. - Ensure coordination and management of IT Help Desk and the...

About NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Summary Job Duties - 1st line support -...