Sales Representative

**Job Title: Sales Representative / Sales Associate (Remote - Egypt)**

**Location**: Remote (Egypt)

**About Us**

At **T-Shirt Source**, we're more than just a printing company; we're creators of custom apparel that brings visions to life. We specialize in high-quality **custom printing and embroidery services**, transforming ordinary garments into powerful statements, memorable merchandise, or professional uniforms. Whether it's for businesses, events, sports teams, or personal projects, we pride ourselves on exceptional craftsmanship, quick turnarounds, and a commitment to customer satisfaction. We're a growing team passionate about helping our clients stand out, and we're looking for a driven individual to help us expand our reach and build lasting relationships.

**Job Summary**

**Key Responsibilities**
- **Inbound Lead Management**:

- Answer incoming phone calls promptly and professionally.
- Efficiently direct callers to the appropriate inquiry forms, providing clear guidance and assistance.
- Qualify inbound leads to ensure they align with our target customer profile.
- **Quote Follow-Up & Conversion**:

- Understand customer needs and address objections to maximize quote conversion rates.
- Strategically negotiate and close sales.
- **Customer Retention & Re-engagement**:

- Analyze last year's monthly customer data to identify reorder opportunities.
- Reach out to past customers to foster relationships, encourage reorders, and assist them in selecting new or additional garments/products.
- Identify opportunities for upselling and cross-selling to existing clients.
- **New Business Development (Outbound)**:

- Conduct in-depth research to identify and qualify new potential customers and target markets.
- Execute targeted cold calling campaigns to decision-makers within prospective companies.
- Demonstrate exceptional investigative skills to identify the most relevant contact person (e.g., marketing manager for promotional items, HR lead for staff uniforms, event organizer).
- Articulate our value proposition compellingly to generate interest and secure initial meetings or commitments.
- **Sales Performance & Reporting**:

- Generate regular sales reports to track progress, identify trends, and provide insights into sales performance.
- Maintain accurate and up-to-date records in our **CRM platform**:

- Utilize **Microsoft Excel** for data analysis, lead tracking, and report generation.
- **Cross-Functional Collaboration**:

- Liaise effectively with the marketing team to align on campaigns, lead generation strategies, and promotional activities.
- Collaborate closely with the accounting department to ensure smooth order processing, billing, and customer satisfaction, and to help identify sales growth opportunities through financial data.
- Actively participate in meetings with marketing and accounting to share insights and strategize on ways to increase overall sales and business efficiency.

**Required Skills & Qualifications**
- **Fluent English (Written and Spoken) is mandatory.** Exceptional clarity, grammar, and pronunciation are essential.
- Proven experience in a sales, sales development, or customer service role, preferably in a remote setting.
- Demonstrated ability to consistently meet and exceed sales targets.
- Excellent interpersonal and communication skills, with a friendly, persuasive, and professional personality.
- Strong active listening skills and the ability to quickly understand customer needs.
- Highly organized with strong time management and multi-tasking abilities.
- Proficient in using **CRM platforms**:

- Advanced proficiency in **Microsoft Excel** for data management and reporting.
- Self-motivated, resilient, and able to work independently in a remote environment.
- Ability to conduct thorough research and identify key decision-makers.
- Problem-solving attitude and a proactive approach to sales challenges.

**Preferred Qualifications (Nice to Haves)**
- Experience in the **custom apparel, printing, or embroidery** sector.
- Familiarity with online meeting tools (e.g., Zoom, Google Meet).
- Bachelor's degree in Business, Marketing, or a related field.

**What We Offer**
- Competitive salary based on experience and performance Starting $300 monthly and commission will be applied
- Opportunity to work remotely from Egypt.
- A collaborative and supportive team environment.
- Opportunities for professional growth and development.
- [commission will be applied discussed in further discussion

Pay: From E£14,882.76 per month