Back Office Engineer

3 days ago

مصر, Egypt Grundfos Holding AS Full time

Application Deadline:
- Location: Cairo, EG, 11511- Contract Type: Full-Time- Working Hours: 40- Employment Type: RegularAre you passioned about water utility and do you enjoy supporting customers solving technical matters? Are you eager to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition?

**What is the job about?**
- Overall, your tasks will cover:_
- Follow up on Customer interactions within set SLA.
- Process special orders and inquiries in coordination with the suppliers.
- Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
- Identify business opportunities and handover to external sales
- Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available.
- Act for implementation of the Quality Policy, Environment, and Security of Work to achieve the proposed targets.
- Support with ad hoc tasks defined by leadership

**What’s in it for you?**
- Bachelor’s Degree in Engieering with minimum of 3-5 years work experience in pump or related industry
- Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.
- Knowledge of business structure, products and key market needs to create a productive Customer centric experience.
- Demonstrate working knowledge SAP (CRM/SD).
- Fundamental Product and Application Knowledge - Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).
- Good communication and networking skills together with the ability to build skilled and trusting relationships with both Internal and External Stakeholders.
- Professional written and spoken English.

**Do you want to learn more**

This position is based out of **_Cairo_**. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal. If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

We look forward to hearing from you.

**About Grundfos**
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

**An inclusive team**
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.

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