Tx 2nd Line Supp. Tech Sr. Specialist

1 week ago


القاهرة, Egypt Vodafone Full time

Provide strong technical support in transmission
Ensure proper and timely handling of individual/global complaints related to transmission area
Development, Report and implementation of enhancement projects and work streams
Implement preventive software correction packages on Transmission nodes to solve Transmission network problems.
Provide troubleshooting, analysis & problem solution for critical situations
24x7 2nd line support On Call for Transmission network emergencies reported by internal customers, to fix critical problems.
Attending On site Events if needed
Implement and report transmission network activities to management for proper follow-up.
Follow the escalation & reporting procedure in due time.
Attend all assigned Trainings, Sessions, or workshops.

Skills:
- BSc in Telecom engineering
Minimum 6 years of experience in relevant field
Strong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)
Good understanding of MW planning basics
Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent.
Good knowledge of BH nodes/Routers: HU or equivalent
Good understanding for the GSM/3G/4G network.
Python Programming knowledge is a plus
Automation & scripting Tools developing experience is a plus
Good Communication/Management Skills

**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.



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