Customer Care Specialist

7 days ago


مصر, Egypt ArabyAds Full time

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our product.

Customer Support Specialist responsibilities include resolving customer queries and recommending solutions. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.

**Responsibilities**:

- Identify customer needs and help customers use specific features
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Analyze and make reports for customer dashboard

**Requirements**:

- 2+ years experience as a Customer Support Specialist or similar CS role
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Experience in Khaligi Accounts



  • مصر, Egypt Curenta Full time

    About Curenta Curenta is a digital health-tech startup changing the shape of long-term healthcare through medication delivery innovation. If you are excited to join an ultra-growth startup that is quadrupling its growth every month since the beginning, and enjoy the ride of changing the shape of industries, this job is for you. We are hiring a Customer...


  • مصر, Egypt Marcs DL Support Office Full time

    **David Lawrence** has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on consistency and timeless style. **Marcs** is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct...


  • مصر, Egypt Disaster Care Capital Ltd Full time

    Join Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to supporting communities across London. At Disaster Care Capital, we are committed to helping individuals and families rebuild their lives in the aftermath of disasters. We are seeking a talented and skilled full-time Talent Acquisition Specialist to join our...


  • مصر, Egypt Vodafone Full time

    **Description**: - Setting the strategy and leading the execution of Enterprise Customer Care for Vodafone Egypt - Achieving Enterprise Experience targets represented in Satisfaction NPS scores, churn targets, collection and Bad debt targets and activations targets. - Maximizing Enterprise accounts value through advanced account management for Corporate...


  • مصر, Egypt Vezeeta Full time

    **About us** Vezeeta is a single point of care for digital outpatient services, that offers convenient, and unparalleled experiences to patients, through three key outpatient touchpoints - Doctors' Consultations, Pharmacy and Diagnostics primarily Lab Sample Collection. Vezeeta offers a seamless digital platform to help over 10 million patients search,...


  • مصر, Egypt Teleperformance Full time

    Role Description This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt. The Customer Service Specialist will be responsible for fielding inbound calls, resolving customer inquiries, and providing exceptional customer service to achieve customer satisfaction goals. Up-selling for any offers **Qualifications**: Fluency...


  • مصر, Egypt Staff Arabia Full time

    Excellent Job Vacancies in UAE Direct Interviews in Cairo on January 2017 One of UAE largest auction companies is now hiring: Customer Care Supervisor - 10 years in a similar associate role preferably in telecom or dot com sector. - Bachelor degree. Master’s degree in Communication is a plus. - Fluent English.


  • مصر, Egypt QwK Full time

    Really? انت فعلا صاحب صاحبه Wow, you even enjoy talking to people and you are good at it. تعالا تعالا.... مستني أيه؟ Join the startup that’s built to**BOOM!** **Job Title: Customer Care Representative** **Work Setup: On-site** **Hire mode: Direct hire** Since our job vacancy post isn’t what you are used to; then...


  • مصر, Egypt Hawaya Full time

    Hawaya’s mission is to help Muslim singles seeking a modern way to meet their true life partner. We’re committed to spark meaningful connections based on mutual respect between men and women who want to start a love journey which can blossom into a genuine relationship. Hawaya was born in 2017 of a simple idea: that today’s Muslims are comfortable...


  • مصر, Egypt Givaudan Full time

    Step into our world of creativity and joy! Senior Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and...