Operations Lead

1 week ago

Maadi, Egypt talabat Full time

**Company Description**
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
**Job Description** Summary**
We are looking for an Operations Lead - NFV to join our team and be part of our growth. If you’re a leader who is hungry for a new adventure, a multinational workplace is waiting for you.
What's On Our Plate

**Team Management**
- Continuously track and check team's performance to ensure it is consistent with Internal KPIs, objectives and timelines
- Conduct periodic team briefings to maintain performance standards or address any changes in process flow
- Introduce or suggest process improvements by using knowledge and experience to improve overall output efficiency and productivity

**Process Optimization**
- Develop SOPs to manage workload and adhere to SLAs
- Highlight key issues and areas of development to address with relevant internal stakeholders
- Enrich offline databases for ease of use and scalability
- Vertical Migrations
- Lead Vertical Migrations depending on suitability and enhanced customer experience
- Create category trees and product listings based on research and experimentation
- Work closely with Account Managers to collect relevant data from Partners
- Monitor pre and post performance of migrated verticals and share insights
- Key Account Revamp
- Collaborate with internal and external stakeholders to plan and execute Key Account recategorization, assortment revamp and inventory accuracy
- Implement strategies to optimize content relevance in order to drive incremental Sales and improve Operational metrics

**Streamlining Local and Regional Initiatives and Campaigns**
- Project manage by coordinating with internal stakeholders for planning, implementation, execution and monitoring
- Organize training for new feature rollouts and content product advancements
- Collate and share feedback on a regular basis to maintain content standards
- Content Guidelines and Quality Check
- Ensuring guidelines and timelines are adhered for every campaign and project
- QC procedures to safeguard talabat and partner’s interest and minimize
- escalations
- Minimize content-related order cancellations through regular spot checks and long-term fixes
- Opportunity Seeking
- Analyze data to drive Customer acquisition, conversion and retention with existing and new Partners
- Curate local campaigns by identifying gaps in the trade calendar

**Qualifications** What do we order ?**
- Bachelor’s degree in any related field
- 3-5 years of experience as a Team Leader
- Retail experience is a plus
- Strong Leadership Skills
- Analytical and organized problem-solving abilities
- Ability to meet deadlines and work under pressure
- Ability to multitask, prioritize, and manage time efficiently.
- Very good knowledge of Microsoft Excel, Word and Powerpoint
- CMS system knowledge is a plus

  • Director of Operations

    6 days ago

    Maadi, Egypt Tribe X Digital Full time

    Tribe X Is Building the Future of Luxury Marketing—Want In? We’re Tribe X Digital, a next-generation agency helping luxury and premium brands connect with affluent audiences through bold storytelling, sharp strategy, and performance-driven content. From launching ultra-luxury resorts in Dubai to selling private jet travel in the US, our work spans the...

  • Supervisor Operations

    1 week ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Associate Operations Training

    1 week ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Team Lead Sales Admin

    15 hours ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

  • Cyber Security Lead Engineer

    15 hours ago

    Maadi, Egypt Arpu plus Full time

    **Description** **1. Security Architecture & Strategy** - Design, integrate, and maintain end-to-end security architecture for on-premises and cloud environments. - Ensure secure network topology including segmentation, access control, and VPN tunnels. - Lead development and enforcement of security policies, procedures, and best practices. **2. SOC, SIEM,...

  • Revenue Operations Manager

    1 week ago

    Maadi, Egypt FlapKap Full time

    **What is FlapKap ?** We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity. For more info, check our feature on Forbes. **Why FlapKap?** FlapKap is a fast,...

  • Developers and Exits Operations Manager

    2 weeks ago

    Maadi, Egypt Nawy Real Estate Full time

    1. Developer Contract & Financial Coordination - Review RFs, developer contracts, and payment schedules to match the commercial agreement with Supply. - Validate custom clauses or “special terms” with Legal + Supply before contract generation. - Cross-verify final agreements with internal checklists and legal readiness. - Lead the signature cycle and...

  • Operation Manager

    6 days ago

    Qesm El Maadi, Cairo, Egypt eClerx Full time

    Company – eClerxJob Title – Operation ManagerJob Location - Qesm El Maadi, Cairo, EgyptEmployment Type – Full-TimeSeniority Level – Mid Senior LevelJob description :Primary Responsibilities :Manages multiple teams and maintains & improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action...

  • Manager Inventory Controller

    15 hours ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Executive Inside Sales

    15 hours ago

    Maadi, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...