Customer Service Representative

8 hours ago


مصر, Egypt AL SAFY Group Full time

Face to face customer Service Representative attracts potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Proven customer support experience 0-3 years. - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills. - Ability to multi-task, prioritize and manage time effectively. - High school diploma or equivalent; college degree preferred.
Al Safy Group is a family owned conglomerate based in Cairo, Egypt. In 1986 Alsafy was founded with a clear vision towards becoming Egypt’s leader in distribution, trading, consumer electronics, retail, food & beverage, telecommunications, logistics, oil & gas and real-estate development. Al Safy communication, working with two arms, the first entails the distribution of mobile phones, accessories, home appliances and Eco products across Egypt, and the second as Retail, with an established network of over 2,500 points of sale all over Egypt. We consider Apple products, Tecno mobile, LG, Orange, and Mi as our global and local clients.



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