Partners Relationships Supervisor

3 days ago

مصر, Egypt Dsquares Full time

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

**Our People is our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.**

**About The Role**:
As a **Partners Relationship Supervisor,** you will be responsible to establish and nurture strong partnerships with merchants for our client loyalty programs. Your pivotal role will encompass the creation of a strong network of merchants by managing and responding to partnership requests. Your proficiency in recognizing high-value merchants and implementing strategies to enhance revenue will play a crucial role in guiding our commercial units. A significant aspect of your role will involve close collaboration with the Partnerships team. Working closely with them, you will ensure the prompt execution of merchant deals that align with our client's demands. Additionally, you will interact with our Legal department to review and adjust merchant contracts, ensuring their compliance with necessary requisites.

**K**ey Duties & Responsibilities**:

- Foster and maintain relationships with partners to cultivate future business prospects and attract them as potential clients, both locally and on a regional level.
- Empower Dsquares Partnerships Managers to optimize earnings by formulating fresh business openings with both existing and new partners, both locally and on a regional level.
- Assess partners' comprehensive performance and generate analytical reports.
- Act as a central point of contact between the partnerships team and other involved departments to resolve partner issues.
- Receive requests and establish a robust network of merchants for client loyalty programs.
- Offer guidance to commercial units on valuable merchants and strategies to boost revenue.
- Collaborate with the Partnerships team to promptly deliver merchant deals.
- Revise and update merchant contracts in collaboration with the Legal department.
- Craft customized communication materials and deliver assistance to the Partnerships team.
- Monitor and enhance merchant performance within ongoing projects.
- Regularly conduct performance evaluations, track payments, and concentrate on revenue expansion.

**Required Skills &Abilities**:

- Essential to have a high level of proficiency in spoken and written English.
- A must-have to exhibit robust communication and negotiation skills.
- Proficiency in leadership capabilities.
- Competence in reporting and data analysis

**Education & **Experience**:

- A bachelor's degree in Business Administration, Marketing, or Mass Communication.
- Over four years of experience in account management or a comparable role.

**Benefits**:

- Private Medical Insurance & life coverage.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.

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