IT Helpdesk Specialist

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

Job Description Sutherland is seeking an attentive and goal-oriented person to join us as a Senior Specialist for IT. You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world,...

**Job Description**: - Resolve level 1 incidents for users - Log all calls in a descriptive way for all tickets. - Identify, evaluate, and prioritize end-user problems and complaints - Analyze problems and formulate plans of resolution by utilizing available technical resources to solve end-user problems - Make sure all end users’ functionality is...

**The Role**: **Job Purpose** This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and...

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer **Duties and Responsibilities** - Resolve level 1 incidents for ABC IT...

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary & Key Areas of Responsibility - Position requires the ability...

Completing payments and controlling expenses by receiving, processing, verifying, and reconciling invoices - Reconciling processed work by verifying entries and comparing system reports to balances - Ensuring outstanding balances are updated with credit memos that are due - Paying employees by receiving and verifying expense reports using company-specific...

Sutherland is seeking an attentive and goal-oriented person to join us as a **assciate Prof. for IT Operations.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world,...