IT Tech. Support Engineer
24 hours ago
**Company**: MCV INDUSTRY ( egypt)
- **Job Purpose**:
Provide technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution
**Job Duties and Responsibilities**:
- Handle helpdesk support and resolve problems to the end user’s satisfaction
- Handle and respond quickly and effectively to requests received through the IT helpdesk
- Handle service desk for tickets assigned to the queue and process first-in first-out based on priority
- Modify configurations, utilities, software default settings, etc for the local workstation
- Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
- Install, test and configure new workstations, peripheral equipment and software
- Compile inventory of all equipment, software and software licenses
- Compile issues for escalation
- Handle PC setup and deployment for new employees using standard hardware, images and software
- Assign users and computers to proper groups in active directory
- Handle timely workstation hardware and software upgrades as required
- Handle other job-related duties as assigned
**Job Skills and Abilities**:
- Good knowledge on MCSA or MCITP
- Hands on Google G-suite
- Very good command of English
- ITIL information is an asset
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Problem-solving skills
- Team work player
**Qualifications**:
- BSc Computer Engineering, Computer Science, or equivalent discipline
- 0 - 3 years of experience
-
Senior Tech Support Engineer
1 week ago
مصر, Egypt Orange Business Full time**About the role**: **Job Purpose**: The Senior Tech Support Engineer is responsible for quality and overall skills enhancement of the team. **Key Activities & Deliverables**: - Acts as escalation level within the team - Create, validate, and update process documents and knowledge documents - Technical knowledge and overall skills enhancement - Coordinate...
-
Customer Tech Support Expert
7 days ago
مصر, Egypt Orange Business Services Full time**About the role**: The Customer Tech Support Expert is responsible for technical and overall skills enhancement of the team. Owns the technical incident resolution and change implementation withing the team, works closely with stakeholders on enhancement of the technical delivery provided by the team. **Key Activities & Deliverables**: - Acts as...
-
Technical Support Engineer
2 weeks ago
مصر, Egypt Brimore Full time**Job Description**: **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer...
-
Jr. IT Support Engineer
7 days ago
مصر, Egypt Dubizzle MENA Full timeOLX Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...
-
Customer Tech Support Expert
3 days ago
مصر, Egypt Orange Business Full time**About the role**: **Job Purpose**: The Customer Tech Support Expert is responsible for technical and overall skills enhancement of the team. Owns the technical incident resolution and change implementation withing the team, works closely with stakeholders on enhancement of the technical delivery provided by the team. **Key Activities & Deliverables**: -...
-
مصر, Egypt Tetra Tech Full time**Position Description/Summary**: USAID/Egypt is in the process of designing a new multiyear activity to support the Government of Egypt (GOE)’s climate readiness of the water and wastewater sector to ensure sustainable and quality service delivery. Specifically, this activity seeks to enable resilience of utilities by supporting a set of complementary...
-
مصر, Egypt Tetra Tech Full time**Position Description/Summary**: USAID/Egypt is in the process of designing a new multiyear Climate Change Adaptation Activity to support the Government of Egypt (GOE) to enhance climate readiness through improved resilience planning and management within the water and wastewater sector. Specifically, this activity seeks to enable resilience of water and...
-
A/s Tech Support Engineer
7 days ago
مصر, Egypt Manufacturing Commercial Vehicles (MCV) Full time**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Responsible for ensuring high levels of customer satisfaction and loyalty to MCV and Mercedes Benz This is in order to generate more sales and achieve the set financial and non-financial objectives regarding workshop activities **Job Duties and Responsibilities**: - Extend support and adequate level of...
-
مصر, Egypt Tetra Tech Full time**Position Description/Summary**: USAID/Egypt is in the process of designing a new multiyear activity to support the Government of Egypt (GOE)’s climate readiness of the water and wastewater sector to ensure sustainable and quality service delivery. Specifically, this activity seeks to enable resilience of utilities by supporting a set of complementary...
-
Support Engineer
1 week ago
مصر, Egypt b_labs Full timeb_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and...
