Nurse - Giza- Egypt

2 weeks ago

محافظة الجيزة, Egypt Vezeeta Full time

About Us
Vezeeta is the leading Digital Healthcare Platform in Middle East and Africa that is transforming healthcare accessibility across the region. Having served to date more than 10 Million patients across 78 cities in 6 countries through cutting-edge digital solutions, we empower patients throughout the entirety of their healthcare journey allowing them to access the quality care they deserve.
Our organization is quickly growing, generating demanding roles for like-minded, forward-thinking individuals - with plenty of room for professional and personal growth. If you think you share our belief in redirecting possible healthcare pains into productive tech-enabled solutions, and can add to our positive culture, we’d love to hear from you.

The Role
As a fundamental member of the Providers Team, you will play a significant role in contributing to the growth and success of Vezeeta. This is a position that will see you gain experience and skills in a wide range of areas as well as working at the forefront of the health-tech industry.
Customer Facilitators oversee the day-to-day management of medical clinics and outpatient facilities. They liaise with patients and healthcare professionals, and coordinate patient care plans. Their duties include managing budgets and billing, appointing staff, and assigning tasks.

**Responsibilities**:
- Creating positive experience by greeting & welcoming the clinic patients
- Respond to clients’ complaints in a timely and professional manner
- Opening & closing of the clinic.
- Ensure that stationery needed for the smooth operation of the reception desk are always available
- Maintaining a clean & hygienic environment and follow up on housekeeping staff.
- Maintains reception area in a neat and orderly condition.

**Requirements**:

- One to two years of in-clinic experience or medical healthcare industry experience.
- Exceptional organizational skills to ensure that quality services are provided.
- Good communication skills: Ability to work with customer to understand their needs.
- Excellent documentation, communication, and IT skills & ability to learn & use new systems.
- Able to follow & implement the detailed instructions immediately.

**Benefits**:
We believe that our people are the main drive of success in Vezeeta. That's why we find generous and innovative ways to thank employees for their hard work and dedication. We have a whole host of benefits to help you enjoy work to the full.
- An opportunity to be part of a highly professional and dynamic team working around the world.
- A competitive benefits package including private medical schemes.
- An unparalleled personal and professional growth where you will learn from the best and grow like nowhere else.
- A flexible working environment - we appreciate that life is busy, so when operationally possible, remote working is also available.
- Unlimited vacation time
- Free music - stream your own music right at your workstation and work accompanied by your favorite tunes
- Team Building activities and Culture Days

**Disclaimer**: Vezeeta is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

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