Gss Legal and Compliance Support Manager

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**Customer Experience**

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

**The team you will be a part of**

Global Sales Support (GSS) L&C Support team comprises a pool of legal, commercial and compliance professionals working to support Nokia’s Legal & Compliance function across various areas of responsibility. We aim to provide legal & commercial expertise to L&C across markets and functions, with a high standard of accountability and responsiveness. We enable L&C to maximize value and focus on its most complex and mission-critical work.

**What you will learn and contribute to**

As part of the team, you will:

- GSS Legal & Compliance Specialist will support and conduct due diligence on compliance risk assessments in the applicable domains and areas, following the Nokia Ethics and Compliance guidelines. When needed, the resource is also expected to handle tasks that may include contract review from a Compliance perspective, driving automation initiatives.
- Supporting as a critical resource in various Ethics & Compliance (E&C) global compliance programs
- Ensure effective implementation of the Third-Party Due Diligence (TPDD) process and train functions involved in the process as well as third parties completing the process as needed.
- Support compliance due diligence, approvals activities, risk assessments, reviews, and monitoring. (e.g., third-party screening, gifts/hospitality approvals; sponsorships & donations approvals), as needed by Ethics & Compliance
- Identify compliance matters that require follow-up or investigation. As appropriate, conduct or support investigations (in conjunction with the Ethics & Compliance Investigations team) or otherwise refer issues to the proper internal E&C stakeholders.
- Support & advise COE in case of Contractual/ Compliance issues.

**Your skills and experience**

You have:

- Capable of working using excellent knowledge of corporate policies and procedures, coupled with the ability to identify required improvements to established policies
- Ability to drive a culture of integrity, compliance & accountability in the organization through all employees within the allotted work.
- Experience in interpreting internal client/ stakeholder needs, assessing all requirements, and identifying solutions to nonstandard tasks/queries. Is aware of internal/external business issues & best practices in own discipline; applies them to own role.
- Great interpersonal skills and ability to pre-empt the requirement matrix of the stakeholders’ requirements and deliver with consistency in terms of quality and timeliness
- Understanding of policies, processes, tools and effectively communicate to the appropriate employees and or employee groups if applicable.
- Support & promote a robust open reporting culture, supporting different Ethics & Compliance programs being implemented from time to time.
- Monitor the installation and effectiveness of compliance controls and programs within the domain of GSS support including use of Compliance Control Frameworks reviews, risk assessment analysis, review of internal activities as guided by the key stakeholders viz., Ethics and Compliance
- Experience required: 10-15 yrs.
- Working experience minimum of 10 years in compliance, legal, or other relevant fields (finance, audit)
- At least 8 years of anti-bribery and corruption compliance or addressing compliance topics
- Education: Bachelor of Law, Business, Accounting, or other university degrees suitable for compliance
- Fluent in English, Arabic is desirable

It would be nice if you also had:

- Experience in antitrust, competition, data privacy, Anti-Money Laundering, or trade compliance is a plus
- Good networking ability and social skills, including the ability to handle internal and external contacts
- Excellent communication skills, both verbally and in writing
- Independent, goal-oriented, and systematic way of working. Willingness to learn and be sensitive to the dynamic nature of the business and stakeholder/ customer expectations.
- Ability to work as an individual contributor and as part of a team.
- Ability to implement initiatives to drive for excellence, handle pre