S2p Process Manager

**Job Purpose**:

- This position is based in MAF Ventures Finance Shared Service Centre (FSSC). This is a department which has been set-up for all the wholly owned subsidiaries of MAF Ventures.
- You will provide direction and support to the department to manage allocation of resources, complete any requirements to meet business expectations, Service Level Agreement performance and other responsibilities thereby enabling achievement of day-to-day as well as, strategic objectives.
- You will need to ensure there are right processes, that these are efficient and meet control needs and run all relevant continuous improvement activity. You will need to ensure that all these processes work seamlessly and design controls into the daily processes and own the process controls.
- Ensure all monthly processes essential to the functional objectives of the department and the business partners are completed timely and accurately. Work with enterprise-wide group of finance senior management to maintain high levels of service quality and efficiency in all finance areas.

**Job Purpose**:

- This position is based in MAF Ventures Finance Shared Service Centre (FSSC). This is a department which has been set-up for all the wholly owned subsidiaries of MAF Ventures.
- You will provide direction and support to the department to manage allocation of resources, complete any requirements to meet business expectations, Service Level Agreement performance and other responsibilities thereby enabling achievement of day-to-day as well as, strategic objectives.
- You will need to ensure there are right processes, that these are efficient and meet control needs and run all relevant continuous improvement activity. You will need to ensure that all these processes work seamlessly and design controls into the daily processes and own the process controls.
- Ensure all monthly processes essential to the functional objectives of the department and the business partners are completed timely and accurately. Work with enterprise-wide group of finance senior management to maintain high levels of service quality and efficiency in all finance areas.

**Job Details - Key Responsibilities and Accountabilities**:
**Implementation**
- Build and manage a high performing Procure to Pay SSC team by providing training and process expertise to the team
- Oversee processes related to invoice receipt, invoice booking, payments, suppliers queries, month-end Activities, coordinate with Procurement for any P2P master data on supplier master/item master
- Manage and guide team for P2P processes on day to day basis (including posting of entries)
- Develop a mechanism for effective compliance of FSSC management framework, including appropriate policies, processes and procedures for Procure to Pay SSC operations; oversee the enforcement in order to establish practice that ensures accountable and judicious management of SSC resources
- Identify and establish policies and procedures in conjunction with the internal and external customers.
- Can be a key point of contact for Finance BU team for any P2P escalation issue and BU process change
- Be a change agent and always look for process improvement

**Monitor**
- Responsible for timely closure of books at various intervals
- Develop and build rapport with the team for seamless processing of information and activities
- Lead in maintaining, amending and communication of P2P policies and procedures
- Recognize and communicate potential issues/risks and escalates to Tower Lead
- Work with P2P Tower lead to ensure the metrics targets as per SLA are met and implement actions to improve process performance in conjunction with the Continuous Improvement Leader
- Control and ensure high quality of internal and external client experience

**Team**
- Execute approved improvement initiatives implementation
- Manage any training program for the team in conjunction with P2P Tower Lead
- Help manage the communication and coordinate the activities between BU and FSSC

**Measure of Success - Illustrative KPIs**:
Timely and accurate cash and credit card reconciliation

Timely and accurate revenue booking

Timely book closing

Timely GL account reconciliation

Timely and accurate consolidation

**Other Context (if applicable)**:
**Personal Characteristics and Required Background**:
Skillset (job specific technical skills and behavioral competencies needed)
- Analytical & Numerical skills,
- Strong customer service skills
- Attention to detail
- Good written & oral communication skills - Fluent English

Minimum experience
- Minimum of 8 years’ post qualification finance experience in a similar role in shared services organization

Minimum Qualifications/education
- Previous experience of working in a shared service department in global organization.
- Qualified/part qualified accountant (CA / CPA / CFA) possessing a professional qualification.
- Strong accounting system background.
- Advanced MS Word, Excel and PowerPoint experience.