Senior Business Systems Analyst

**External Responsibilities**:

- Plan for future activities with clients, and complying with project timelines and stakeholder availability.
- Conduct client meetings, document business and solution requirements, and perform gap analysis.
- Ability to manage multiple projects with the help of other business analysts.
- Should be able to resolve conflicting requirements and help to conclude to agreed project scope.
- Contribute to the Product enhancement as functional product expert.
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Understands Business requirements, data challenges, and identifies business needs.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
- Manages client expectations effectively.
- Participate in and document current-state, future-state assessments, workflows and processes
- Analyze, document and track requirements (using requirements traceability matrix).
- Building and maintaining strategic relationships with key stakeholders.
- Stay current with customer needs and strategies.
- Ability to analyze regulatory documents and circulars, to extract relevant requirements.
- Liaise with SMEs from other functions (e.g., Architect, Domain Consultant, Design), to discuss technical requirements, solutions and activities.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Create business requirements document, software specifications document.
- Convey BA information packages to client and seek approvals according to project’s governance plan.
- Assist client in creating UAT test cases and prepare UAT test scripts.
- Supervise UAT with client: guide client on how UAT scenarios are developed; ensure that testing is conducted according to plan.
- Document and manage change requests with the clients during the execution phase, according to project’s governance plan.
- Leads training sessions actively with client.

**Internal **Responsibilities**:

- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs.
- Support and align efforts to meet customer and business needs.
- Understands the components of running successful projects.
- Identifies critical issues with ease.
- Able to classify issues according to urgency and severity.
- Leads testing and business analysis activity.
- Knowledge transfer to Training Consultants
- Work with the QA team to ensure the testing is in line with the requirements.
- Work as a team member, execute tasks assigned.
- Test patches (during the implementation period) before transitioning to production domain.
- Troubleshoot and resolve implementation issues during the post-Go Live support period.
- Support Proposal Management: proposal preparation (technical inputs, schedules, engagement team CVs and other inputs).
- Meet with project team regularly to review project deliverables and deadlines.
- Execute tasks, as assigned, per engagement plans and implementation methodology.
- Suggests areas for improvement in internal processes along with possible solutions.
- Identify and notify risks to Project Managers and to other delivery team members.

**Qualifications**
- Bachelor’s degree in CS/Engineering, MIS, OR, healthcare-related field is preferable.
- Prior experience in healthcare/Insurance environment.
- Proven professional experience in health insurance industry, especially Egyptian market.
- Proven professional experience as a BA. IIBA® certification is a plus.
- Experience in MS Visio
- Experience in Use case, BRD, Requirements, UAT Documentations
- Experience in software requirements ticketing systems.
- Knowledge in HL7 FHIR standards framework.
- Experience in healthcare projects in MENA region.