Lead - Customer Service Training

Job Description Sutherland is seeking an attentive and goal-oriented person to join us as a Trainer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Trainers in this role get to: Empower the workforce:...

**About US** Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by...

Receiving all the hotline calls and customer’s inquiries and reply to telephone of any department, not just sales departments. - Receiving all the customer’s problems requests every day during the courses. - Continue with the competent authority in the case of receipt of any request or problem of any client. - Responsible for the halls preparation before...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Fluent in speaking and writing in both Arabic and English - Undergraduate degree - 6+ years of Customer Service experience (contact centre operations) - Customer or people experience design and/or management - 6+ years of Training experience in an adult learning environment - Knowledge of adult learning and training practices - Excellent written and oral...

Manage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...

Job description **Job description** **JOB TITLE**: Customer Service Representative **SALARY**: Up to 15 K EGP depending on English level plus 1000 overnight allowance **LOCATION**: Fifth settlement / Mohandeseen Cairo, Egypt (from site) **ABOUT THE COMPANY**: - Teleperformance Egypt is a leading provider of customer service solutions, serving some of...

**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate...

General purpose of the job: Job responsibilities and duties: Task- Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets.- Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints resolution...

**Responsibilities**: - Handle customer/applicant queries personally. - Effectively resolve customer problems and ensuring satisfaction. - Providing information and support regarding products or services offered by the company. - Maintaining accurate records of customer interactions and transactions. - Working with other departments to address customer...