City Manager

2 days ago

مصر, Egypt Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Role Summary:
Managing overall logistics of cities or zones assigned across Delta.

Leading on-demand delivery operations and maintaining excellent customer experience 24/7.

Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring,

measuring, and improving compliance and performance of riders/partners.

Role Scope:

- Oversees and solves all daily logistics related operations
- Initiating, leading and optimizing full order cycle in assigned cluster.
- Owns the communication with external suppliers.
- Supervise, coach multiple rider supervisor and rider trainers.
- Set up SOPs, policies and tools for safety/compliance of riders and partners.
- On-ground support in the coordination of marketing campaigns and activities across all brand

entities.
- Responsible for cities rider experience and satisfaction score.
- Provide weekly updates to country management on projects & performance progress.
- Responsible for the cluster Acquisition targets
- Monitor cluster logistics SLA in alignment with the centralized acquisition team to fulfil the

required riders per area
- Responsible for the supplier’s performance management
- Responsible for the operational zone setup and special projects in alignment with the country

logistics head.

Skills & Qualifications needed:

- Bachelor's Degree.
- 5-7 years of experience in food/grocery tech industry is highly preferred.
- Extensive experience in Data Analytics.
- Strong communication skills, both written and verbal.
- People management skills: Experience of managing bigger group of people.
- Stakeholder management skills: Experience in dealing with cross-cultural team members and

cross-functional teams.
- Ability to analyse data and derive insights from comprehensive data reports.
- Ability to deal with ambiguity, work under pressure, handle stress.

  • Associate City Manager Logistics

    2 weeks ago

    مصر, Egypt Talabat Full time

    Role Summary/ Overview: - Managing overall logistics of multiple cities across the country. Leading delivery operations and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of riders/partners. - Role Scope: -...

  • City Manager Ext Fulfillment

    4 days ago

    مصر, Egypt Souq.com for E-Commerce LLC Full time

    Degree in Engineering or logistics from a reputable institution. Willingness to travel to multiple sites inside Cairo - Excellent Communication skills - written and verbal - Exposure to WMS (Warehouse management system), operations dashboard and tools - Previous experience in FMCG, warehousing, online retail etc. is a plus. - Strong analytical and problem...

  • City Manager Logistics

    2 days ago

    مصر, Egypt Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • City Manager

    2 days ago

    مصر, Egypt Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Field Coordinator

    2 weeks ago

    مصر, Egypt Coptic Orphans Full time

    **Field Coordinator ( Minia City & Samalout ) **Purpose of the Job** Coptic Orphans is seeking a full time Field Coordinator in Minia city, part of Samalout villages to assist in overseeing program implementation and the work of the Volunteer Representatives in fulfillment of the organization's stated goals and policies. **Essential Functions and...

  • Accountant

    2 days ago

    مصر, Egypt CITY CONTRACTORS Full time

    The company is seeking an experienced bookkeeper/accountant who can handle all aspects of construction accounting and creating and maintaining subcontractor accounts. This includes all accounts payable/receivable, bank reconciliations, subcontractor paperwork such as contracts and waivers. **Responsibilities**: - Analyzing financial transactions and...

  • Field Coordinator

    2 weeks ago

    مصر, Egypt Coptic Orphans Full time

    **Field Coordinator (Abo Korkas & Minia City) **Purpose of the Job** Coptic Orphans is seeking a full time Field Coordinator in Abo Korkas, part of Minia or East Minia to assist in overseeing program implementation and the work of the Volunteer Representatives in fulfillment of the organization's stated goals and policies. **Essential Functions and...

  • Operations & Technology Head - Citi Egypt

    1 week ago

    مصر, Egypt Citi Full time

    **Job Purpose**: - Setting the strategy and goals/priorities for Egypt O&T being aligned with franchise, cluster and regional functional strategies considering Performance Management Standards (What and How). - Building up human resources & talent strategy for a strong and diverse O&T team across functions. - Lead overall Operations and Technology in line...

  • HR & Administrative Coordinator, Egypt - Sadat City

    1 week ago

    مصر, Egypt DSM Full time

    **Bring your passion. Build the future.** **HR & Administrative Coordinator** Within DSM Nutritional Products Animal Nutrition and Health, we are currently looking for an **HR & Administrative Coordinator** for our new production site at **Sadat City, Egypt**. **What we bring** No matter which team you are on, at DSM you’ll be part of a powerful shared...

  • HR & Admin Manager (Glass Factory) -october City

    6 days ago

    مصر, Egypt Pillars Consultancy Full time

    **HR & Personnel Operations**: Calculate the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system Gather information on hours worked for each employee Implement HR strategies, policies, systems, and initiatives aligned with the overall business strategy of the company Ensure legal compliance in all HR functions...