Senior Datacenter Engineer

2 weeks ago

مصر, Egypt Giza Systems EG Full time

Support Engineer, you will assume a leadership role within the service desk team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encompass advanced troubleshooting, mentoring junior team members, and contributing to the continuous improvement of IT support processes:
**Server Management**:

- Install, configure, and maintain server hardware and software.
- Monitor system performance, troubleshoot issues, and ensure optimal server operation.

**Network Administration**:

- Manage and maintain network infrastructure, including routers, switches, and firewalls.
- Implement and troubleshoot network protocols and services.

**Security**:

- Implement and enforce security measures to protect systems and data.
- Monitor for security breaches and respond to incidents promptly.

**Backup and Recovery**:

- Establish and maintain backup and recovery procedures for critical systems and data.
- Test and verify backups to ensure data integrity.

**User Account Management**:

- Administer user accounts, permissions, and access rights.
- Ensure compliance with security policies for user authentication and authorization.

**Software Installation and Updates**:

- Evaluate and test new software releases for compatibility.

**Technical Support**:

- Provide technical support to end-users, resolving hardware and software issues.
- Collaborate with helpdesk and support teams for incident resolution.

**Monitoring and Reporting**:

- Implement monitoring tools to track system performance and generate reports.
- Proactively identify and address potential issues before they impact operations.

**Personal Skills**:

- Technical skills, and team leading skills ,team player
- Good communication, presentation & interpersonal skills

**Technical Skills**:

- Microsoft Windows Configuration & Administration
- Active Directory, Configuration.
- Windows Server Network Configuration.
- Cisco CCNA.
- Interconnecting Cisco Networking Devices.
- Microsoft ISA Server 2006
- Microsoft Exchange Configuration
- Avaya telephony system.
- Knowledge of Manage Engine ITSM
- Active Directory User Management
- Managing & Configuring of Exchange Server 2007,2013 Cloud

troubleshooting hardware devices
- Installation and Configuration of Apache Server
- Avaya Systems knowledge
- Office 365 Support and Administration
- Implementing, managing, and troubleshooting network infrastructure devices
- Knowledge of ISA Server
- VMware virtual machine

**Job Details**:
Job Location

Cairo, Egypt

Company Industry

Integration

Company Type

Employer (Private Sector)

Job Role

Engineering

Job Division

Business Continuity
Technical

Career Level

Mid Career

Years of Experience

Min: 6 Max: 12

Degree

Bachelor's degree

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