Lcs Sales Coordinator

2 weeks ago

Cairo, Egypt Krones Middle East Africa FZCO Full time

Division
- Sales
- Company
- Krones Middle East Africa FZCO
- Location
- Cairo, Egypt
- Join as
- Professionals
- Worktime
- Full-time

In this role you will manage sales activities and customers’ requests related to machines retrofits and upgrades.

**Your tasks**:

- Responsible for the preparation of quotations and timely order confirmation based on predefined guidelines
- Collect and validate technical and commercial information to process requests efficiently
- Coordinate with engineering and the technical teams to define scope of retrofits and upgrades inquiries
- Ensure customers have their inquiries on time by following up with KAG and the local team
- Support the sales team by tracking opportunities and maintaining an updated database of retrofit and upgrade activities
- Follow up on quotations and maintain records of customer responses and feedback
- Cooperate with LCS project management and LCS field sales managers to ensure smooth operational handling in alignment with customers’ expectations
- To prepare analysis and overview in LCS Sales data
- Address customer concerns and escalate issues as needed

**Your profile**:

- 3-5 years’ experience in a similar position
- Attention to details and customer-focused mindset
- Excellent problem solving, time-management and communication skills
- Ability to work with different cultures, a good team player
- Advance knowledge in MS Office and in SAP & CRM
- Understanding of technical concepts mechanical or electrical is a strong advantage

**Online-Form**:

- To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.

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