Sr. Quality Assurance Specialist

**Job Summary**: The Contact Center Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of customer service provided by the organization's contact center. This role is essential in ensuring that customer interactions meet or exceed established performance standards, adhere to company policies and procedures, and...

**Main Tasks**: - Conduct regular quality assurance assessments and audits across all the departments. - Develop and implement quality evaluation criteria and scoring guidelines to measure performance against set standards. - Provide timely and constructive feedback to team members based on evaluation results. - Analyze quality data to identify trends,...

**Job Summary**: The Quality Assurance Manager is responsible for developing, implementing, and managing quality control systems designed to ensure continuous service delivery that meets or exceeds client and company standards. This role involves analyzing customer feedback, monitoring service interactions, and implementing strategies to enhance service...

**Key Responsibilities**: - Manage, mentor and motivate the QA team to achieve performance targets. - Conduct regular team meetings, performance reviews and training sessions. - Delegate tasks and monitor team progress, ensuring timely and effective quality assessments. - Develop, implement and maintain robust QA processes, policies and procedures. - Ensure...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

**TX SOC Tech Sr. Specialist**: **Responsibilities**: - Provide strong support in the TX access and BH area at all technical levels of operation - Ensure proper and timely handling of individual/global complaints related to Transmission area - Responsibility of Initiating actions to improve the quality, availability and measurement of the area. - Provide...

Description **JOB TITLE** Sr. Category Specialist | MAF Global Solutions | Procurement **ROLE SUMMARY** The role of the Senior Sourcing Specialist is to support the fit-out procurement category through strategic and operational procurement activities supporting various construction and fit out projects. **ROLE PROFILE** - Procurement Activities: Conduct...

Execute manual and automated tests to ensure the software meets both business and technical requirements. - Identify, document, and track defects and issues using tools such as **MS Azure DevOps**. - Use **Postman** or similar tools for **System Integration Testing**. - Collaborate with developers and stakeholders to understand requirements and provide...

Hiring Alert: QA Specialist (Arabic Speaker Preferred) Position Title: QA Specialist (Arabic Speaker Preferred) Location: Egypt, Jordan - Remote position Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: Minimum 4 to 7 years of experience in software quality assurance or a related...

Quality Control Specialist at Mr. Tailor Fashion Retail, you will be responsible for ensuring that all garments meet our high standards of quality before they reach our customers. Your key duties will include inspecting materials and finished products, identifying defects, and coordinating with Tailors teams to address any quality issues. You will also help...