Revenue Manage

**About us**
Become one of the stars behind the scenes and be part of our exciting complex. At Intercontinental Citystars we are looking for an agile, dynamic and passionate Complex Revenue Manager.

As a Revenue Manager you need to bring your advanced analytics, commercial savviness and hunger for results with you. You will work closely with cross-functional departments on projects that leverage revenues and profits and drive business performance. You will actively be responsible for the visibility, strategies and the draw of recommendations and opportunities to optimize all revenue streams.

Don’t just bring your authentic leadership, confidence and detail-focused work ethic but also bring your aim to innovate and eagerness to improve systems and business processes. Interested?
**Your day to day**
- Ensure the tools provided (ie SBRP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
- Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
- Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room in relation to the hotel’s pricing and market mix strategy.
- Assist in the preparation of the weekly rate/sell strategy (yield) meetings/ RevGen meeting with General Manager, DOSM, Reservations Manager, Front Office Manager, Catering Manager.
- Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls.
- Implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Sales person or Catering person on setting group and conference rates.
- Manage use of revenue systems* on a daily basis. This includes daily inventory balancing where appropriate. Where a yield management system is not installed this includes responsibility for opening or closing Concerto.
- Evaluate performance of channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy, compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
- Guardian of SBRP. Ensure compliance with all SBRP rules and standard processes. Provide input to the annual budget process on all revenue aspects of the business. Provides medium-term revenue-based forecasts of required staffing levels to all departments.
- Conduct quarter revenue management audits with Director of Revenue Manager for all revenue generating departments.

**What we need from you**:

- Bachelor’s degree, preferably in hotel Management, finance, Business administration or marketing.
- Relevant experience in digital marketing including website.
- Excellent interpersonal and written communications skills.
- Highly motivated with exceptional organizational skills, including the ability to effectively and competently handle multiple projects simultaneously and the flexibility and ability to quickly adapt to changes in work objectives, promotions, and available technologies.
- Working knowledge of all channels and paid media channels - Organic Search (SEO); Organic Social Media.
- Working knowledge of Website and Mobile App Content Management Systems.
- Working knowledge of hotel Central Reservation Systems (CRS) and Booking Engines.
- Strong knowledge of Excel.

**What we offer**_
We’ll reward all your hard work with a great salary and benefits - including medical coverage_, F&B Discounts & superb training._
- At IHG Hotels & Resorts, we are proud to be an equal _opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants _and employees without regard to an individual's, race, _color_, ethnicity, national origin, religion, sex, _sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran _status or any other characteristic protected by law_

Job Reference: EMEAA32331