Revenue and Reservation Manager

Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._

**Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary**

**We provide Full Board Accommodation in the Hotel For Non Residents in Alexandria**

**We Provide Medical Insurance**

**Duties & Responsibilities**:

- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.
- Handling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.
- Allocate daily tasks to Reservations staff.
- Review reservation booked daily.
- Review arrival report daily.
- Responsible for preparation of occupancy forecast.
- Responsible for training staff.
- Responsible for implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
- Liaise with Sales Department in regards to occupancy, Rates Reservation's Analysis.
- Identify Top Producing Accounts ensure proper recognition by Reservation staff.
- Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supply to each department concerned.
- Monitoring Telephone Manner and general performance of reservations staff daily.
- Ensure special handling of repeats guest and very VIP guest.
- Observes and ensures that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
- Follows up tentative bookings and update reservation status
- Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
- Review room blocking for Long Stay. Suites and special group request.
- Supervising of Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
- In general, perform any other duties might requested by Front Office Manager or Room Division Manager.

**Job Requirements**:

- A bachelor's degree or equivalent.
- At Least 10+ years of experience in hotels

**About Paradise Inn Group for Hotels and Resorts**:
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views. Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite. Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony. Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking. Halls: Queen Elizabeth, Prince of Wales, King Edward Outlets: Blue harbor Cafe & Restaurant - Skyroof Rooftop Lounge Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.