Telesales Agent

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment. Influences customers to buy or retain product or service by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintains database by entering, verifying, and backing up data. Maintains operations by following policies and procedures; reporting needed changes. Maintains quality service by following organization standards. Maintains technical knowledge by attending educational workshops; reviewing publications. Contributes to team effort by accomplishing related results as needed. You need to have plenty of confidence to be a successful telephone sales executive as a charming and persuasive personality will help you sell. Females only post Shy, retiring types need not apply Persuasion Telephone Sales Customer Focus Data Entry Skills Selling to Customer Needs Information technology and systems basic knowledge Closing Skills Telephone Skills Organization Energy Level Persistence Product Knowledge Knowledge Ware established in Alexandria - Egypt with an initial branch in Alexandria with a sub branch in Cairo and a set of partners across the Gulf States, with the aim of growing more offices and branches across the Middle East. Knowledge Ware was founded with the vision of transforming the concept of software into knowledgeWare producing innovative and affordable solutions while keeping the main focus on reducing the gap between IT and Business. To achieve our vision, we are constantly retaining and building the team necessary for this transformation, for that we are keeping a corporate culture that attracts and retains creative, practical, and energetic employees who are driven to "make IT happen".