Discover Graduate Program

2 weeks ago


الجيزة, Egypt Vodafone Full time

**What is Customer Excellence?**:

- We are at the forefront of innovation and excellence, driving transformation and creating value for our customers and teams. Our work spans across diverse but interconnected areas:

- Robotics and Automation: Streamlining processes with cutting-edge technology.
- Process Improvement: Continuously enhancing workflows for efficiency.
- Chatbots & Voice Bots: Delivering smarter, faster customer interactions.
- Self-Help Enhancement: Empowering customers with intuitive tools and resources.
- CX & Journey Mapping: Understanding and improving the customer experience.
- Proactive & Predictive Customer Care: Anticipating needs and solving problems before they arise.
- Induction & Digital Learning: Driving knowledge and skills through innovative training.
- Total Quality Management (TQM): Ensuring the highest standards in every aspect.
- CX Design: Crafting experiences that delight customers at every touchpoint.
- Data Analytics & Planning: Turning insights into strategies that drive success.
- Commercial Communications: Delivering impactful messaging that resonates with customers.

Together, we create seamless, customer-focused solutions while fostering innovation and operational excellence.

**Together we can**:
**Discover global graduate program** is a two-years program to accelerated development that enables talented fresh graduates to develop and grow within Vodafone Egypt. Ultimately these extraordinary graduates become Vodafone’s future leaders through; customized job rotations in the Customer Excellence Department, challenging business exposure, continuous learning journey/development, & corporate networking.

**Who can apply?**

Fresh graduates with an outstanding academic record (Fresh Grads: any graduates of the year 2023, or 2024 or January 2025, as for males who **completed **their military service either in 2023 or 2024
A fresh graduate with diverse extracurricular & internship experiences
**Competencies and Qualifications**:

- Degree Discipline
- Excellent user of Microsoft office (word, excel, PowerPointetc.)
- Fluent in English
- Strong potentiality & spirit attributes
- Strong interpersonal skills, innovative, and proactive spirit



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