SAP Basis Manager

Overview:
**SAP Infrastructure**

In SAP Infrastructure, as part of Pepsico Global IT, we are developing and supporting the cutting-edge SAP based technologies, both S4/HANA and ECC. Our team has the best professionals in all - Functional, Technical, and Business - areas, required to make sure our implementation is responding properly to all the challenges modern businesses are facing. We are using Mobility solutions, connectivity and partner collaboration solutions, high end Analytics solutions, and many more. Geographically, we cover all markets worldwide.

**SAP Basis Manager**

The SAP Basis Manager would assist with development of strategic vision and direction for workgroup and use best business practices to ensure success in areas of responsibility.

**Responsibilities**:

- Drive and influence technical infrastructure design decisions for various SAP solutions across various functional areas
- Ability to research and find solutions, architect, design, and orchestrate the delivery of new business enabling technologies
- Partner with External Service Providers to deliver future SAP solutions strategies
- Orchestrate key proof of concept pilots/programs to assess the potential business value of new business SAP functionality/technologies
- Lead the design and implementation of solutions across business units with primary responsibility for various SAP modules
- Drive and articulate the SAP infrastructure roadmap, drive business value by influencing customers to leverage existing investments whenever possible
- Engage in project/release scoping discussions with business units to understand business requirements and complexity to ensure the appropriate SAP infrastructure services and capabilities are available
- Lead and conduct design reviews, technology reviews, direct vendors (if any) and interface with SAP OSS for problem management
- Release (cutover) planning, articulate and determine timelines for various cutover activities, serve as a technical escalation point and SME for various SAP infrastructure technologies
- Collaborate with other technical resources (Hardware, OS, development, functional, etc.) for support, production issues, and problem resolution.
- Provide SAP Basis expertise for multiple SAP production environment
- Resolve business critical break-fix production support issues
- Define and develop SAP administration standards, system installation and upgrade procedures, and checklist
- Trouble shoot and resolve critical SAP issues in a timely manner
- Technical troubleshoot, analyze, research on software patches, provide impact analysis and checklist
- Understand the dependencies in an enterprise environment
- Manage the workload between multiple SAP projects
- Put automation and DevOps knowledge into practice

Qualifications:

- Bachelor’s degree in computer science or engineering
- 8+ years of hands-on System Admin in SAP
- 5+ years in managing teams and/or experience in managing global teams
- HANA, PO, Fiori, Cloud Experience will be preferred
- Experience in Databases and various operating systems. Knowhow of Infrastructure including Datacenter operations and Network
- Knowledge of Migrations and Upgrades
- Knowledge of HA/DR setup
- Knowledge of sizing SAP systems
- Knowledge of integration points between business processes
- Demonstrated ability to effectively communicate with all levels of the organization.
- Ability to work flexible hours based on varying business requirements
- Solves highly complex problems within the work team
- Provides outstanding customer service skills to direct and indirect customers
- Strong management skills with the ability to develop teams and cultivate talent
- Knowledge and experience in following tools, disciplines and processes are preferred: SAP upgrades, SAP Solution Manager, SAP ChaRM, ITIL tools & processes, MS Office products, project implementation and production support experience
- Ability to make decisions based on information at hand. Short term and long-term impacts of those decisions.
- Communication skills at both technical and non-technical level.
- Fluency in verbal and written English
- Strong collaboration skills in a virtual environment and across a matrix organization.