Ticketing Agent

Baron Hotels & Resorts Egypt, is a leading boutique chain management group that was established in 1980. The signature brand comprises 4 properties in Egypt; Baron Cairo, Baron Resort Sharm El Sheikh, Baron Palms Sharm El Sheikh (adults only) and Baron Palace Sahl Hasheesh, all developed to reflect the group’s philosophy in providing unforgettable...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

Cairo - 1 years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** ***: - Perform regular audits of support tickets and call recordings to assess the quality and adherence to established guidelines, processes, and standards. - Identify any errors, discrepancies, or areas for improvement...

**Contact Center Agent** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Business Services Full-time *** Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and timeliness of services...

Join Sary, where we are revolutionizing the wholesale industry by offering an unparalleled shopping experience directly from wholesale markets. Our operational and technical innovations enable businesses to efficiently manage their purchases. Through our platforms, thousands of businesses gain access to extensive wholesale listings from numerous suppliers,...

Job Purpose: Working under the direction of senior Airport Services colleagues, to represent Emirates and enhance customer service to both arriving and departing customers. Ensure all operational criteria are completed within specified time frames as per the criteria set forth by the Company's commercial, safety and security policies, standards and...

**Code** 00523 **Description** Full ticketing and Reservation procedures on Avtra PSS Handle all incoming and outgoing calls - Group Desk duties including ( Umrah-Labor-Domestic groups ) **Requirements**: - Experience: 1-2 Years. - English level: Excellent. - Location: Sheraton-Heliopolis. - Shifts: Rotational. **Location** Sheraton

**Auto req ID**: 277375BR **General** - Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement - Ensure a consistent and high level of customer service and operational excellence that will ensure all monitored events are resolved efficiently and in full compliance with relevant legal, company and...

Job Purpose: To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per...

Answer customers call and write all the customers data in the CRM - Welcome and greet Visitors and write the full customer data at the CRM - provide customers with product and service information - Take messages from the caller to the employees and rotate it - Provide information to callers - Receive and sort Faxes and deliveries - Tidy and maintain the...