Customer Service Representative

3 days ago

القاهرة, Egypt Envision Employment Solutions Full time

Envision Employment Solutions is currently looking for Customer Service Representatives - German Speakers for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.

**Responsibilities**:Technical Responsibilities**:

- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.

**Billing Responsibilities**:

- Collect payments on past-due bills.
- Create a list of people who have not made payments.
- Organize list according to severity of delinquency.
- Call customers using telephone.
- Utilize computer systems to handle skip tracing.
- Inform clients of overdue accounts and amount currently owed.
- Attempt to collect payment.

**Requirements**:

- Bachelor's degree is mandatory.
- Military Service for males (either completed, postponed or exempted)
- Languages: English and German (minimum level B2.)
- Years of experience:

- Fresh Graduates
- Junior (1-2 years of experience)
- Mid-Level (2-4 years of experience)
- Senior (4-6 years of experience)
- Leads (6+ years of experience)
- Customer service skills.
- Strong interpersonal and negotiation skills.
- Team player attitude.

**Benefits**:

- Competitive Salary based on experience
- Social and medical insurance
- Learning, development and career progression

  • Customer Service Representative

    3 days ago

    القاهرة, Egypt Service First CX Full time

    **About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

  • Customer Service Representative

    3 days ago

    القاهرة, Egypt Service First CX Full time

    **About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

  • Customer Service Representative

    2 weeks ago

    القاهرة, Egypt Sutherland Egypt Full time

    **English Customer Service Representative** **Sutherland Global Services** is seeking talented individuals to join our dynamic team as English Customer Service Representatives. **What you’ll do**: - Provide exceptional customer service through inbound calls - Resolve customer inquiries and issues efficiently - Navigate complex systems to find...

  • Customer Service Representative

    15 hours ago

    القاهرة, Egypt Sutherland Global Services Full time

    **Customer Service Representative** **Company**: Sutherland Egypt **Location**: Fifth Settlement, New Cairo **Salary**: 15,600 EGP NET + Overnight Allowance **About the Role**: Join the Sutherland Family as a Customer Service Representative! If you’re passionate about helping people and delivering great customer experiences, we want you on our team....

  • Customer Service Representative

    3 days ago

    القاهرة, Egypt Teleperformance Full time

    We are Hiring Customer Service Representatives at Teleperformance Egypt! **(English Account)** **Key Responsibilities**: - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. -...

  • Customer Service Representative

    15 hours ago

    القاهرة, Egypt Intelcia Full time

    * Salary 19K and can go up to 30K per month !! - Net Basic 14000 - KPIS 100 Dollars - Paid Training - Social and medical insurance. with the below description, conditions, and requirements: Description: - Customer Service Representative - Providing technical support or helping with billing queries for customers in the United States of America. ( Optimum...

  • Customer Service Representative

    2 weeks ago

    القاهرة, Egypt Block Gemini Full time

    We are looking for Customer Support Representative

  • Customer Service Representative

    15 hours ago

    القاهرة الجديدة, Egypt Employ me Full time

    Job Description: Customer Service Representative Company Overview City Scale is a leading provider of engineering models and maquettes, dedicated to delivering high-quality products and exceptional service to our clients in various industries, including architecture, engineering, and design. We pride ourselves on our innovative solutions and commitment to...

  • Customer Service Representative

    3 days ago

    القاهرة الجديدة, Egypt Sutherland Egypt Full time

    This is a full-time on-site role for a Technical Support Representative at Sutherland in New Cairo. The Technical Support Representative will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, troubleshooting issues, and utilizing analytical skills to resolve problems efficiently. **Earn a 15.5K Net...

  • Customer Service Representative

    1 week ago

    القاهرة, Egypt Etisal International Full time

    We are seeking passionate and customer-focused individuals to join our team as **Customer Service Representatives (Algerian Accent)**. In this role, you will handle customer inquiries, resolve issues, and deliver exceptional support to ensure customer satisfaction. **Key Responsibilities**: - Resolve customer complaints and issues efficiently while...