Service Manager

Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

**Join Premier Fitness and Shape the Future with Us!** Are you a dynamic, passionate individual with a knack for finding the perfect talent to join an energetic team? Premier Fitness, a premier fitness center nestled in the heart of California, is on the lookout for a motivated and detail-oriented **Hiring Manager** to spearhead our talent acquisition...

**Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and maintaining service excellence standards, collaborating cross-functionally...

Details Required Experience 10+ years - Department Software Development and Testing - Career LevelManager Position Location Cairo **Skills**: Communication customer service Requirements and responsibilities **Service Delivery Manager Responsibilities**: - Maintaining positive relationships with customers. - Identifying customer needs and overseeing...

This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...

Manage the delivery of the highest level of operational service and support to operation contracts and warranty clients by coordinating the activities of the service delivery team across all areas of services. **Key KPIs include**: CSI O&M Margins - Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively...

Providing help and advice to customers using your organization's products or services; - Keeping accurate records of discussions or correspondence with customers;analyzing statistics or other data to determine the level of customer service your organization is providing. - Producing written information for customers, often involving use of computer...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...