Supply Chain Operations Senior Associate

3 days ago


New Cairo, Egypt PepsiCo Full time

**Responsibilities**:

- Support Customer Support team with all initiatives to improve GBS service offerings
- Support relationship management with key stakeholders within BU supply chain
- Process customer orders: EDI, Open text and manual, samples, LC, interco and export
- Deal with customer queries - Deliveries / shortages / CC / Transport / commercial / finance/ traffic planning / 3PL
- Failure management - re process, cancel and comms to customers, transport and CC
- End of day reports to make sure all orders are clean
- Order cleansing
- Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal & external)
- Training and on boarding of new associates

Qualifications:

- Excellent spoken and written English language knowledge
- University degree
- Previous exposure to similar role is a plus



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