F.o Shift Leader

2 days ago

مصر, Egypt SOFITEL Full time

**Main Duties**:

- Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations
- Provides functional assistance and direction to all departments
- Cooperates, coordinates and communicates with other hotel departments as required
- Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
- Responds to guest needs and resolves related problems maintaining record for management
- Supervises and directs Reception personnel
- Supports and assists Front Office personnel and all departments at peak periods
- Ensures VIPs and all Le Club members receive special attention
- Monitors appropriate standards of conduct, uniform, hygiene and appearance of staff
- Analyses and approves discounts and rebates according to the hotel policy and with prior approval of Front Office Manager
- Ensures system Back-up save is done daily as scheduled and maintain a record
- Ensures all sections are covered as per their departmental roasters
- Ensure all outlets are sticking to the operation opening and closing hours (Breakfast, Fitness center, meetings or wedding functions)
- Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking, guest floors and to make sure of the cleanliness of all areas, unnecessary lights to be switched off, all guest room doors are closed
- Meet and Greet VIPs and handle all Complaints
- Ensure working of all Front Office Policies and Procedures
- Ensure effective shift hand-over
- Be knowledgeable of Front Office systems and know back up procedures and system recovery procedures
- Efficient check in and check out process
- Review and monitor early morning wake up calls procedures
- Effective management of incoming and outgoing calls
- Maintain current Hotel information
- Provide information on memberships
- Monitors and supervises all hotel ambassadors (Duties, schedules, grooming and hygiene)

  • Production Shift Leader

    4 days ago

    مصر, Egypt PepsiCo Full time

    **Responsibilities** **Production** - Lead on the execution of the daily production plan & monitor the true efficiency & net efficiency - Monitor the water usage, Energy & waste of the PL and ensure meeting set KPIs for both - Communicate machine downtime on spot - Fill in the daily M&W production report - Request & receive the production raw & pack...

  • Production Shift Leader

    13 hours ago

    مصر, Egypt PepsiCo Full time

    **Responsibilities** **Production**- Lead on the execution of the daily production plan & monitor the true efficiency & net efficiency- Monitor the water usage, Energy & waste of the PL and ensure meeting set KPIs for both- Communicate machine downtime on spot- Fill in the daily M&W production report- Request & receive the production raw & pack material on...

  • Warehouse Shift Leader

    13 hours ago

    مصر, Egypt Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,800...

  • Security Shift Leader

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22130862 **Job Category** Loss Prevention & Security **Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct key control audit, monitor electronic key boxes, issue/receive...

  • Camera Shift Leader

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23025843 **Job Category** Loss Prevention & Security **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct key control audit, monitor electronic key boxes,...

  • Parking Shift Leader

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23096720 **Job Category** Rooms & Guest Services Operations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Monitor and direct personal and commercial vehicle traffic...

  • Shift Manager, Amazon Logistics

    2 days ago

    مصر, Egypt Souq.com for E-Commerce LLC Full time

    Bachelor’s degree (or working towards a bachelor’s degree) - Advanced proficiency in written and verbal English and local language - Relevant experience in performing data analysis - Flexibility to work in shifts/ Holidays/weekends When you join Amazon as an Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area...

  • English Call Center Team Leader

    2 weeks ago

    مصر, Egypt IDS Full time

    English Call Center Team Leader - English Level B2/C1 - Exp as Team Leader At Least 1year - Location Abbasia - Rotational Shifts and 2 days off - Full Paid Training Preiod - Net Salary 18K **Job Types**: Full-time, Contract, Internship Pay: From E£18,000.00 per month

  • Customer Service Team Leader

    2 weeks ago

    مصر, Egypt Hadaf Solutions Full time

    **Job Opportunity**: Customer Service Team Leader **at Hadaf Solutions ( 8orders)** **Location**: Hurghada, Egypt **Company**: Hadaf Solutions **Application**: 8orders **Position**: Customer Service Team Leader **Qualifications**: - Bachelor’s degree in Business Administration, Management, or a related field. - Minimum 3-5 years of experience in...

  • Fire Shift Team Leader

    1 week ago

    مصر, Egypt EPROM Full time

    Lead the shift fire crew in fire fighting and emergency services within the site, LIAISON with Mutual Aid Partner Companies Fire CrewsTraining, MTC & inspection of fire equipment. **Responsibilities**: 1- Support Company Health, Safety and Environment policies, Comply with the Tank farm safety procedures and ensure the safety of all personnel and the...