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Existing Account Manager-consumables, Mena Marketplace
2 weeks ago
DESCRIPTION
Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Do you want to solve complex business problems with strategic impact for a population of selling partners? Amazon, one of the world's leaders in e-commerce is looking for an existing account manager to join its Third-Party Marketplace team based in Cairo, Egypt.
We are seeking people with a strong account management background who can manage a number of medium to small existing selling partner accounts to help them grow their business on Amazon by ensuring they understand Amazon's products, services, systems, and tools.
You will be responsible for using feedback from selling partners to identify opportunities for improving Amazon’s products, services, processes, systems and tools. Lastly, Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Egypt. Partner with regional teams to drive automation and scalability across organization.
To be successful in this role you must have superior analytical, communication, writing, and presentation skills. Operating in a fast-moving and sometimes ambiguous environment, working autonomously and taking full control & responsibility for achieving business objectives.
Key job responsibilities
- Work closely with selling partners, educating them about Amazon’s high standards of Delivery and Customer Experience.
- Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success
- Identify key business opportunities of your category's growth plan.
- Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement.
- Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for your portfolio of selling partners.
- Partner with multiple stakeholders and regional teams to align programs and initiatives to help drive the growth of your selling partners portfolio.
- Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Egypt.
A day in the life
- Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success and grow their business
- Identify key business opportunities of your category via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan.
- Work closely with selling partners, educating them about Amazon’s high standards of Delivery and Customer Experience.
- Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for your portfolio of selling partners,Diving deep into analysis requires strong Excel experience.
About the team
Our team's mission is to grow our base of selling partners by working closely with them, providing them with data-driven insights and advice to optimize their success and grow their business.
BASIC QUALIFICATIONS
- 3+ years of professional or military experience
- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing
- Experience within e-commerce or Retail fields
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
PREFERRED QUALIFICATIONS
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
Job details
- EGY, Cairo
- Strategic Account Services
- Sales, Advertising, & Account Management
